Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rajwant Kaur

Auckland,Auckland

Summary

Compassionate Health Care Assistant with background in providing quality patient care, including assistance with daily living activities and medical support tasks. Highlight strengths in patient communication, health education, and maintaining a safe environment for patients. Demonstrated impact in previous roles through effective teamwork, uplifting patient morale, and streamlining office procedures for efficiency.

Overview

8
8
years of professional experience

Work History

Health Care Assistant

Rymans
Napier, Napier
07.2023 - Current
  • Assisted in transferring patients from wheelchair or bed using appropriate techniques.
  • Helped feed residents who are unable to feed themselves due to disability or illness.
  • Interacted positively with family members of patients while delivering compassionate care.
  • Provided comfort measures such as back rubs and positioning of bedridden patients.

General Manager

Four Square
Paihia, Paihia
10.2021 - 05.2023
  • Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
  • Implemented employee recognition programs to motivate staff members towards achieving organizational goals.

General Manager

RESTAURANT
Paihia, Paihia
07.2017 - 06.2022
  • Performed routine audits of internal controls in order to maintain accuracy of financial records.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Developed marketing strategies designed to increase brand awareness within target markets.
  • Tracked monthly sales to generate reports for business development planning.

Education

MBA - Business

Cornell
Auckland
01-2016

Skills

  • Patient care
  • Mobility assistance
  • Customer service
  • Conflict resolution
  • Time management
  • Compassionate communication
  • Menu pricing and writing
  • Interpersonal and written communication
  • Money handling
  • Inventory management
  • Managing deliveries
  • Training and onboarding
  • Staffing and sales reporting

Languages

English
Professional
Hindi
Professional
Punjabi
Professional

Timeline

Health Care Assistant

Rymans
07.2023 - Current

General Manager

Four Square
10.2021 - 05.2023

General Manager

RESTAURANT
07.2017 - 06.2022

MBA - Business

Cornell

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Rajwant Kaur