Summary
Overview
Work History
Education
Skills
Certificates And Licenses
Certification
Timeline
Generic

Ram Kishore

Rolleston,New Zealand

Summary

Dynamic professional with extensive experience in operations management at Avalon Motel, excelling in team leadership and customer service. Proven ability to enhance guest satisfaction and streamline processes. Skilled in insulation installation and compliance with liquor regulations, demonstrating strong communication and time management abilities to drive business success.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Insulation Installer

control insulation
Rolleston, Christchurch
05.2025 - Current
  • Ensured safety protocols were followed during installation processes on job sites.
  • Installed insulation in residential and commercial buildings according to specifications.
  • Cut and fitted insulation materials efficiently for optimal coverage and performance.
  • Maintained tools and equipment for effective performance and longevity on jobs.
  • Installed high-quality fibreglass insulation in new constructions.
  • Followed safety procedures while working at heights using ladders or scaffolding.

Owner/Manager of Operations

avalon motel
Edgeware, Christchurch
01.2022 - 09.2023
  • Managed daily operations of a motel, ensuring smooth guest experiences.
  • Oversaw staff scheduling and training to maintain service quality.
  • Maintained property maintenance schedules for optimal facility conditions.
  • Handled guest inquiries and resolved issues to enhance satisfaction.
  • Coordinated with vendors for supplies and services to support operations.
  • Managed daily operations of business, including hiring and training staff.
  • Oversaw budgeting and financial management.

Liquor Store Associate

big barrel
Napier
08.2021 - 12.2021
  • Cleaned and restocked aisles through shifts to maintain customer-ready store.
  • Reviewed driver's licenses and other forms of ID to ensure proof-of-age, refusing sales to anyone under 21.
  • Took payment for purchases by cash, credit, debit and personal check and provided correct change.

Staff Member

mobil fuel station
Napier
03.2021 - 08.2021
  • Processed payments, issued receipts and provided change.

Team Supervisor

turners & growers
Clive
02.2019 - 10.2020
  • Trained employees on daily tasks and coached to improve performance.
  • Addressed operational issues and determined changes to drive improvements.
  • Led team by answering questions and solving complex problems daily.

Pizza Maker

pizza hut
Napier South
08.2018 - 11.2019
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Built and maintained working relationships with peers and upper management.
  • Organized food preparation stations and regularly replenished supplies.
  • Kept stations stocked and ready for use to maximize productivity.
  • Communicated with customer to provide menu offering details and assist with decision-making.

Restaurant Manager

dominos pizza
Jalandhar
05.2016 - 11.2017
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Assessed operational performance to measure compliance with regulatory, industry and brand standards.
  • Prepared weekly payroll to keep up with projected weekly revenue.
  • Counseled and disciplined staff to address issues promptly and provide constructive feedback.
  • Optimized profits by controlling food, beverage and labor costs daily.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Managed daily operations and processes for reservations, budgeting and forecasting.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.

Education

Bachelors in Hotel Management - Hotel And Motel Management

Lovely Professional University
Jalandhar, Jalandhar
05.2016

Skills

  • Product recommendations
  • Credit and cash transactions
  • Wine and spirits knowledge
  • Liquor regulations and compliance
  • Customer assistance
  • Time management
  • Active listening
  • Leadership
  • Communication
  • Team building
  • Flexible
  • Customer service
  • Supervision
  • People skills
  • Data management
  • Insulation installation

Certificates And Licenses

  • LCQ certificate
  • Forklift license
  • F endorsement

Certification

  • LCQ certificatee
  • Site safe license
  • Forklift certificate

Timeline

Insulation Installer

control insulation
05.2025 - Current

Owner/Manager of Operations

avalon motel
01.2022 - 09.2023

Liquor Store Associate

big barrel
08.2021 - 12.2021

Staff Member

mobil fuel station
03.2021 - 08.2021

Team Supervisor

turners & growers
02.2019 - 10.2020

Pizza Maker

pizza hut
08.2018 - 11.2019

Restaurant Manager

dominos pizza
05.2016 - 11.2017

Bachelors in Hotel Management - Hotel And Motel Management

Lovely Professional University

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Ram Kishore