Ramandeep Singh Ghotra
Tauranga
Summary
Motivated professional seeking to contribute to an organization that values exceptional service. I am dedicated to reaching goals and exceeding expectations, embracing new challenges and opportunities for professional growth.
Overview
10
10
years of professional experience
Work History
Sales consultant
Harvey Norman
11.2023 - Current
- Sell bedding products to achieve sales, gross profit and other targets
- Prepare compliant finance applications as required
- Use appropriate sales techniques including welcomes, qualifying customers requirements
- Identifying product features and benefits, providing a solution based on needs
- Provide exceptional customer service by attending to queries, follow up
- Resolving issues in manner that promotes our brand
- Maintain presentation of the department through product staging, merchandising, ticketing
- Communication, problem solving, target driven, flexibility and resilience.
Reefer Technician
Quality Marshaling Ltd.
11.2020 - 05.2022
- Ensure all refrigerator containers are working properly at their set temperatures
- Set temperature for refrigerator container according to customers demand
- Meet deadlines which have been set by operations team and vessel planners
- Report possible hazards and follow up with manager
- Identify & look for alarms and call out for repairs
- Maintaining health and safety environment with industrial guidelines
- Good communication over radio, phone and email.
Duty Manager
Pizza Hut
09.2014 - 11.2018
- Delegate tasks to restaurant staff and supervise their performance
- Maintain a fully-stocked inventory and order food supplies, as needed
- Manage dining reservations
- Help staff resolve on-the-job challenges
- Track daily costs and revenues
- Balance the cash register at the end of the shift
- Coordinate with suppliers as they deliver food product orders
- Ensure client satisfaction and gracefully handle any complaints
- Open or close the restaurant (when responsible for the first or last shift)
- Inform the next Shift Manager about pending tasks
- Report maintenance and training needs.
Education
Business Management Diploma (Level-5&6) -
Aspire 2 International Business & Technology
Tauranga, Bay Of Plenty2016
Skills
Customer Service Problem-Solving
Customer Relations Multitasking and Organization Store operations
Customer Service Management Training and mentoring
Store Opening and Closing Team Leadership
Outstanding communication skills
Team leadership and coaching
Inventory Management
Retail Sales Techniques
Bank deposit procedures Loss Prevention Marketing and Promotions Special Events
References
Available on Request
Timeline
Sales consultant
Harvey Norman
11.2023 - Current
Reefer Technician
Quality Marshaling Ltd.
11.2020 - 05.2022
Duty Manager
Pizza Hut
09.2014 - 11.2018
Business Management Diploma (Level-5&6) -
Aspire 2 International Business & Technology
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