Ramandeep Kour Dhaliwal
Auckland,AUK
Summary
Dedicated Community Support Worker with extensive experience at Health Vision, excelling in client advocacy and medication administration. Proven ability to enhance client independence through effective behavior monitoring and mental health counseling. Committed to fostering positive relationships while ensuring safety and well-being, consistently facilitating access to vital community resources.
Overview
3
3
years of professional experience
Work History
Community Support Worker
Health vision
South Auckland
10.2023 - Current
- Administered medication in accordance with house guidelines to patients, tracking it on daily MAR.
- Ensured the physical safety of each client through regular check-ins and monitoring of behaviors.
- Supported clients during medical appointments, advocating on their behalf when needed.
- Counseled clients on mental health issues such as depression, anxiety, substance abuse.
- Made referrals to utilize community resources for resident's needs.
- Provided support to individuals with disabilities in activities of daily living.
- Developed positive relationships with clients while maintaining professional boundaries.
- Supervised daily hygiene and skills to promote self-sufficiency.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Community Support Worker
Bloom disability
Adelaide , Australia
08.2022 - 09.2023
- Administered medication in accordance with house guidelines to patients, tracking it on daily MAR.
- Ensured the physical safety of each client through regular check-ins and monitoring of behaviors.
- Supported clients during medical appointments, advocating on their behalf when needed.
- Counseled clients on mental health issues such as depression, anxiety, substance abuse.
- Made referrals to utilize community resources for resident's needs.
- Provided support to individuals with disabilities in activities of daily living.
- Supervised community outings, enabling clients to achieve maximum personal independence.
- Maintained accurate records and documented client data in company databases.
- Provided emotional support and encouragement throughout treatment process.
- Provided transportation for clients to various appointments or activities as required.
- Supported individuals with facility-based planned activities in home and community settings.
- Developed positive relationships with clients while maintaining professional boundaries.
- Conducted home visits to assess client needs and provide guidance and resources.
- Followed and evaluated individualized support care plans to increase personal development.
Education
Certificate 3 in Individual Support -
Hope Training College
Australia 12-2022
Skills
- Client advocacy
- Behavior monitoring
- Community resource referral
- Mental health counseling
- Daily living support
- Medication administration
Languages
English
Professional
Punjabi
Professional
Timeline
Community Support Worker
Health vision
10.2023 - Current
Community Support Worker
Bloom disability
08.2022 - 09.2023
Certificate 3 in Individual Support -
Hope Training College
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