Organized store by returning merchandise to proper areas and restocked displays.
Assisted customers with product selection, answered queries and provided advice.
Explained information about quality, value and style of products to influence customer buying decisions.
Computed purchases and received and processed cash or credit payment.
Followed company policies regarding returns, exchanges, refunds and other transactions.
Watched for and recognized security risks and thefts to prevent or handle situations.
Placed special orders or called other local stores to find desired items for customers.
Processed payments using cash register, credit card machine and POS system.
healthcare assistant
highview resthome and hospital
01.2022
Performing delegated patient care duties,Housekeeping duties and food service duties, help people move around, monitoring patients conditions by taking temperatures,pulse, respirations and weight
Communicating with patients about their symptoms and needs, reporting changes or concerns to the nurse and to the care team.
cleaning supervisor
01.2021 - 09.2022
Supervises cleaners to carry out their work
Inspects the sites are cleaned
Manages work schedule and reallocate and even work on the floor if needed
Ensuring all cleaning equipments is well maintained and safe for use
assistant restaurant manager
pizza hut
09.2018 - 01.2021
Mentored staff to enhance skills and achieve daily targets, using hands -on and motivational leadership
Planned and prepared workflow schedules, delegating tasks for at least 8 employees a day
Solving customer complaints over the phone and emails
Trained employees according to company standard
Ordering stocks communicating to head office for marketing products
Emailing IT if any problems occur in the store
Helping the director in pay rolls weekly
Handling cash
Doing quality checks.
Team Member
TEXAS chicken
01.2016 - 01.2018
Worked hard to learn all required tasks quickly and try to maximize performance
Taking orders behind the counter on drive through, handling cash giving the best customer service I can
Supported office work
Looked for ways to go above and beyond job requirements to help customers
Contributed to team safety and productivity assisting new team members.
Education
diploma in business management level 6 -
uunz institue of business management
01.2018
XII higher secondery school -
01.2016
Skills
Complaint Handling
Inventory Tracking
POS System Operation
Sales Records Management
Special Order Coordination
Sales and Promotions Communication
Problem solving
Working in team(with team)
Ability to assist people with special needs,such as young children or elderly or people with disabilities
Organized and managing time
Customer focused and friendly
Active listening
Additional Information
I am a very calm person I might not have much skills or experience but I have the ability and can-do attitude. I take feedbacks really well always try to learn something new through criticism. I am passionate for my work. I have been very professional at all the jobs I have done before but now I want to work somewhere where I can use my kind nature and patience and explore more.