Ramanpreet Kaur
Christchurch,CAN
Summary
Personable and motivated professional with a solid foundation in project management and data analysis, complemented by proficiency in industry-standard software and tools, including Microsoft Office and basic coding languages. Committed to leveraging technical skills to enhance team success and drive positive outcomes in a collaborative environment. Excellent communication abilities, combined with a genuine passion for helping others, foster a strong customer-focused approach. Eagerness to learn and grow while applying effective problem-solving skills in an Estimator/Quantity Surveying role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Assistant
Metromart
03.2023 - 07.2025
- Assisted customers with inquiries, providing accurate product information and resolving issues efficiently.
- Processed transactions using point-of-sale systems, ensuring accuracy and compliance with company policies.
- Maintained organized inventory displays, enhancing customer experience and promoting product visibility.
- Collaborated with team members to streamline service processes, improving overall workflow efficiency.
- Trained new employees on customer service protocols and operational procedures, fostering a supportive work environment.
- Monitored stock levels and assisted in inventory management, ensuring timely restocking of popular items.
- Maintained clean and organized work environment to maintain customer safety.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Handled high call volume while maintaining a professional demeanor and ensuring timely resolutions.
- Achieved high levels of accuracy when processing transactions/orders which led to reduced errors and increased customer satisfaction.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Increased efficiency and team productivity by promoting operational best practices.
Intern
Huadu International Ltd.
05.2025 - 06.2025
- Collaborated with team members to streamline communication processes across departments
- Developed presentation materials for client meetings, enhancing stakeholder engagement
- Adapted quickly to new software tools, improving workflow efficiency in project management systems
- Prepared project presentations and reports to assist senior staff.
- Contributed to positive work environment by actively participating in team-building activities.
- Developed and maintained documentation for operational procedures and workflows.
- Assisted in project coordination, ensuring timely completion of assigned tasks.
Intern
CostPlanManage
12.2024 - 04.2025
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Developed and maintained documentation for operational procedures and workflows.
- Improved coding efficiency with introduction of automated testing scripts.
Education
Diploma in Construction(Quantity Surveyor) - Quantity Surveying
Christchurch City College
Christchurch, NZ06-2025
Bachelor of Commerce - Accounting
Kurukshetra University
Kurukshetra, India09.2022
Higher Secondary Education - Commerce
S.A. Jain Senior Model School
Ambala City, India01.2019
Skills
- Teamwork and collaboration
- Quick learner
- Problem-solving
- Computer skills
- Spreadsheet tracking
- Active listening
- Eager to learn
- Multitasking and organization
- Workflow efficiency
- Inventory management
- Presentation materials development
Certification
site safe passport
Languages
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
English
Full Professional
Interests
- Music
- Watching Movies and TV Shows
Timeline
Intern
Huadu International Ltd.
05.2025 - 06.2025
Intern
CostPlanManage
12.2024 - 04.2025
Customer Service Assistant
Metromart
03.2023 - 07.2025
Higher Secondary Education - Commerce
S.A. Jain Senior Model School
Diploma in Construction(Quantity Surveyor) - Quantity Surveying
Christchurch City College
Bachelor of Commerce - Accounting
Kurukshetra University