Ranbir Birdi
Hei Hei
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Respectful self-motivator and finding solutions for issues. High-performing professional with substantial experience developing and implementing safety and health programs. Creates safety protocols, conducts hazard assessments, Experienced in computer software and building software and offering skills in customer service and management. Fluent in 3 language and accustomed to working with cross-cultural, global teams. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Overview
2026
2026
years of professional experience
Work History
IT Fibre Technician
Civtec
Horby
03.2025 - Current
- Working with fibre
- Fixing all kind of faults related to internet.
- Splicing fibre, patches, temporary connections.
- Fault finding and solutions
- Testing, troubleshooting fibre connections.
- Installing ETP, ITP, ONT, OWP etc.
- Clients meet up, site induction, site safe protocols.
- Duct and ribbonet jointing
- New connections at residential and commercial properties,
Joiner and Cnc Machine Operator
Balwins Manufacturing
Sockburn
02.2025 - 03.2025
- Inspected finished products against quality control standards before packaging for delivery.
- Assembled pre-fabricated components such as window frames, staircases and cabinets for onsite installation.
- Applied decorative finishes including paintwork, veneers and laminates to joinery products.
- Programming in computer to do adjustments in cutting and making projects
- Making notes and fixing issues
CNC Machinist"(lead Operator)
Akarana Timbers
04.2021 - 08.2023
- Analyzed job orders and performed necessary calculations while modifying existing programs for increased efficiency.
- Translated work orders and blueprints into machining parameters and plans.
- Reviewed CNC designs for pre-production errors, eliminating design flaws to reduce raw material waste.
- Provided training for clients on automated systems and complied with all safety rules and regulations.
- Inspected first-run and in-process parts using precision measuring equipment.
- Worked with variety of materials, tooling and machine operations.
- Worked with 2020 MITEK and sapphire scheduling software
- Optimization with CNC software and file adjustments to the all the devices
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
CNC Machinist and Edge Bander
Sydenham Joinery
- Maintained tight tolerances with design specifications.
- Worked with team members to improve production processes and procedures.
- Used CNC and manual equipment to perform both initial and final machining.
- Studied daily work instruction, sketches, drawings, blueprints, and manuals to determine dimensions and tolerances accurately.
- Trained and coached new team members on proper machine set-up procedures.
- Regularly exceeded daily production goals by effectively troubleshooting machinery and programming issues.
Call Center Operator
BSNL Telephone Exchange
- Assisted customers by answering questions and responding to inquiries.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Responded to customer requests for products, services, and company information.
- Recommended products to customers, thoroughly explaining details.
- Received multiple positive reviews acknowledging dedication to excellent customer service.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Responded to customer calls and emails to answer questions about products and services.
Education
Frames And Truss
BCITO Institute of Studies
Christchurch, NZ04.2021
Diploma in IT Networking And Programing
Ara Institute of Canterbury
Christchurch, NZ01.2021
Diploma As IT Technical Support Level 5
Ara Institute of Canterbury
Christchurch, NZ01.2020
Skills
- Helpdesk Services
- Security Certification
- Software Management
- Application Installation
- Troubleshooting and Diagnostics
- Customer service
- Technical Support
- Active Listening
- Electronic Systems
- Customer Satisfaction
- Safety and Security
- Microsoft Office
- Superb Surveillance Skills
Timeline
IT Fibre Technician
Civtec
03.2025 - Current
Joiner and Cnc Machine Operator
Balwins Manufacturing
02.2025 - 03.2025
CNC Machinist"(lead Operator)
Akarana Timbers
04.2021 - 08.2023
Call Center Operator
BSNL Telephone Exchange
CNC Machinist and Edge Bander
Sydenham Joinery
Frames And Truss
BCITO Institute of Studies
Diploma in IT Networking And Programing
Ara Institute of Canterbury
Diploma As IT Technical Support Level 5
Ara Institute of Canterbury