Randall Manuel

• Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
• Drove safely at all times to avoid accidents and harm.
• Handled sensitive documents securely, maintaining confidentiality and protecting client information.
• Tracked packages using barcode scanners to maintain an updated record of shipment statuses.
• Contacted customers to confirm delivery details and locations.
• Utilized GPS navigation systems to navigate faster routes.
• Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
• Reduced fuel consumption by implementing efficient driving techniques and carefully planning routes.

• Contributed to a positive work environment by actively participating in team meetings and sharing best practices with colleagues.
• Collaborated with team members to identify new business opportunities and expand client base.
• Utilized persuasive selling techniques to upsell products during deliveries, leading to increased revenue for the company.
• Boosted company reputation with excellent communication skills and professional demeanor while interacting with clients.
• Safely operated company vehicles, adhering to all traffic laws and safety regulations to minimize accidents and vehicle damage.
• Maintained accurate records of sales, inventory, and deliveries for streamlined operations and improved efficiency.
• Helped train new Driver Sales Representatives on company policies, sales techniques, and route management to ensure their success in the role.
• Enhanced product knowledge through continuous training, resulting in increased confidence when presenting products to customers.

• Assisted customers with prompt and polite support in-person and via telephone.
• Helped customers locate products and checked store system for merchandise at other sites.
• Fielded customer questions to share information about products, availability, and pricing.
• Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
• Collaborated with team members to achieve a cohesive and efficient store environment.
• Processed transactions accurately while maintaining a high level of customer service.
• Boosted store revenue through upselling and cross-selling techniques.
• Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.

Senior Secondary Certificate, Matric