RANDEEP KAUR

Compassionate healthcare professional with extensive experience in providing prompt and friendly care to clients with disabilities. Dedicated to working closely with clients to help them achieve their goals and foster their independence. Demonstrated ability to handle physically and emotionally demanding care for patients with empathy and professionalism.

• Privacy Act Knowledge
• Target Oriented - Works effectively with a group to achieve common goals and values. Maintain documentation and perform administration work.
• Innovative Ideas - Develop new working methods and introduce new ideas into work practice. Has realistic thoughts and is imaginative in work-related ways.
• Fluent Communication - Excellent written and verbal communication skills. Confident, articulate, and professional speaking abilities and experience.
• Time Management - Capable of working efficiently under pressure following time frames. Emphatic professional with well-developed rapport-building skills.
• Self-Motivated Persona - Able to work quickly and effectively. Able to assess and determine the capabilities and deficiencies of each situation.

• Access Community Health, 11/01/19, 09/30/23, Supported clients in daily activities including cleaning, house maintenance, medication management, and gardening, ensuring a safe and comfortable living environment., Facilitated daily activities such as art, drama, and games, fostering social interaction and enhancing the quality of life for clients., Provided social interaction and support with hygiene requirements, accompanied residents to activity centers, attended meetings, and assisted with house chores., Delivered caregiving services with a proven record of reliability and responsibility, maintaining professionalism in all interactions., Demonstrated resourcefulness in solving complex problems, ensuring effective and efficient care delivery., Exhibited sensitivity to diverse needs in various situations, establishing strong relationships with patients, families, staff, and physicians.

• Salvation Army, Auckland, 08/01/19, 01/31/20, Ensured proper patient care by explaining and applying hospital and federal policies and regulations., Educated patients on insurance coverage benefits and medical care costs, utilizing extensive healthcare knowledge., Handled financial transactions for patient visits, diagnostic studies, and supplies, ensuring accuracy and efficiency., Managed incoming calls, resolved patient inquiries, and directed calls to appropriate departments, enhancing communication and service delivery.

• Bert Sutcliffe Retirement Village, Auckland, 08/01/18, 09/30/19, Provided caregiving services including assistance with showering, feeding, and other daily needs, ensuring patient comfort and well-being., Maintained calm and professional demeanor, demonstrating reliability and responsibility in all caregiving tasks., Implemented effective solutions to complex problems, showcasing resourcefulness and critical thinking., Displayed sensitivity to diverse needs, establishing strong connections with patients, families, staff, and physicians.

• NZQA Level 7 - Diploma in Health Services Management - National Institute of Education, Auckland.
• Bachelor of Nursing - Baba Farid University of Health Science, India.
• Internship - Government Hospital, Satyam Hospital, Tagore Hospital, Pingalwara Charitable Trust, Guru Nanak Hospital, Amandeep Hospital located in India.

• An understanding of the concept of confidentiality.
• Write health care reports in a clear and concise manner.
• Experience working with individuals with behavior challenges.
• Ability to work in a stressful environment and under pressure.
• Very hygienic and clean person.
• Patience to deal with any situation.
• Compliant with Infection Control and Risk Regulations.
• Interpreting and crafting responses to patient requirements.
• Helping service users to maintain and develop social and vocational skills.