RANDHIR SINGH

Communication Skills: Clear, concise, speak with confidence, friendly, focus on body language, Oral communication skills. Friendly and Approachable: A people's person by nature, with the ability to quickly build rapport with clients and co-workers. Responsible: Willing and able to take on responsibility and to complete tasks to a high standard. Product Knowledge: Proven ability to quickly learn product information, communicate this to the customers and sell products and services. Interpersonal & Business Communication Skills: I gained valuable skills and experience in research methods and academic writing. Versatile Team Player: My studies and employment have taught me how to work and co-operate with others and take on a leadership role, where needed. Can Deliver Quality Results: I am committed towards my work and insight required to provide optimum results at all-time. Task-Oriented: Handle details, set goals and targets, coordinate tasks, punctual, manage projects effectively, meet deadlines. Skills & Abilities: Highly motivated, self-driven professional demonstrating strong academic knowledge in new methods, technological & industrial trends. Good Listener: Cope well with pressure or unfavorable conditions. Stay calm and in control of emotions in intense, provocative situations.

Efficient, personable and dependable Food & Beverage manager who is well presented and of smart appearance. I have extensive supervisory experience and a proven track record of working in a similar environment to your company. I have superb business sense, and an in-depth knowledge of quality food and beverages. I am constantly working hard to ensure that guest expectations are met and that their time being served is a memorable experience. Always my aim is to keep my team together so that I can do the best what I have chosen.

• Effective and efficient handling All Day Dining and Specialty restaurants.
• Cashiering.
• Proficient requisitions from food and beverage stores.
• Successful up selling skills pertaining to food and wines.
• Managing and maintaining of important restaurant document like HACCP records, ISO Standards, Beverage (Spirits and Wines) Control and other essential reports.
• Skilled and qualified bartender having specialized in cocktails.
• Setting up new ventures for restaurant and bars as a preopening operation.
• Attended Certified Departmental Trainer seminars From OCLD.
• Responsible for restaurant sale, team member and upkeep.
• Know the latest technology in industry like micros symphony, and iPad from Digi valet
• Taking audits on the basis of leading quality assurance.
• Maintaining all guest records like preferences, history, and guest Questionnaire.
• Sales call.
• All Pre-opening task like making BOQ, PO making, recruiting, designing procedure and plans for a successful operation considering long term etc.
• Overseeing of food preparation, checking the quality and size of the servings, the organizing of stock, ordering food and drink supplies, maintaining equipment, adhering to health and safety precautions, making sure the kitchen and dining areas are cleaned according to certain standards.
• Active participation in making guidelines & SOP'S of Covid -19.
• Prepare management, variance, and financial reports on periodic basis.
• Manage everyday operations, accounting and financial matters of F&B store.
• Supervise employee activities to conform to established standards and policies.
• Identify and rectify operational, financial and employee issues.
• Coordinate with audit and business teams to ensure compliance with established procedures.
• Assist in recruitment, performance review, promotion, release, wages and salary adjustments for employees.
• Ensure employees follow operational practices, hygiene rules, and quality standards.
• Develop and implement training programs for employees.
• Manage F&B store operations to ensure excellent service in economic and profitable manner.
• Initiate the development methods for high quality food and drink preparation process.
• Train assigned staffs on emergency, health and safety policies.
• Respond quickly to customer complaints to ensure high quality customer service and satisfaction.
• Plan and supervise the marketing and promotion activities to attract more customers.
• Assist in ordering, purchasing and stocking F&B products.
• Coordinate in sourcing and testing new products and menus.
• Conduct regular repairs and maintenances for F&B equipment

• Clarks Amer, Jaipur, Rajasthan
• Mahindra, Corbett, Nanital, Uttarakhand,
• Jaypee Palace, Agra, Uttar Pradesh, India,
• The Oberoi Vanya Vilas, Ranthambhore, Rajasthan
• The Oberoi Sukhvilas, New Chandigarh
• The Serai, Jaisalmer, Rajasthan
• Hyatt Regency, Dharmshala, Himachal Pradesh
• The Khyber Resort & Spa, Gulmarg, Jammu and Kashmir
• The Moksha Himalyian Resort & Spa HP

• Licensed Job Title - LCQ, servewise, General manager certification