Raneet Chandra
Papatoetoe,Auckland
Summary
Forward-thinking professional with deep understanding of resolving customer problems with efficiency and civility. Expert in failed product issues with dedication to increasing productivity through close analysis of given tasks. Proven history of increasing customer satisfaction.
Overview
11
11
years of professional experience
Work History
Medical Equipment Technician
Able Tech Services
Wiri, Auckland
08.2024 - Current
- Tested electrical circuits, components, and associated equipment following established procedures.
- Performed preventative maintenance, troubleshooting, and repairs on medical equipment, then carried out safety inspections.
- Cleaned exterior surfaces and internal components during servicing operations as part of regular maintenance protocols.
- Installed and calibrated a variety of medical instruments and devices.
- Responded promptly to callout's from staff members regarding emergency breakdown services.
- Assembled new equipment from scratch, following the detailed materials provided by the manufacturers.
- Disassembled faulty units down to component level when traditional methods failed to identify cause of malfunction.
- Installed software updates into existing power wheelchairs using manufacturers' software.
- Verified accuracy and functionality levels after each completed job before returning device back into service.
Customer Experience Technician
Fisher and Paykel Appliances
Highbrook , Auckland
05.2018 - 08.2024
- Repaired and serviced kitchen and laundry room appliances, which includes disassembling and parting appliances.
- Maintained part inventory for on-site installation, maintenance and repair of appliances.
- Analyzed schematic drawings, product manuals and troubleshooting guides to diagnose and repair problems.
- Conducted circuit tests to locate shorts and grounds.
- Presented and explained estimates to customers, alongside demonstrating on how to properly operate, care for and configure appliances for optimal performance.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Site Traffic Management Supervisor
City, STMS
03.2018 - 05.2018
- Setting up a site for our water fitter team and controlling traffic around the worksite to provide the best safety to the team and the public in accordance to the TMP
Copper Network Technician
Visionstream
03.2017 - 03.2018
- Analyzed network issues, developing fixes and troubleshooting problems to maintain organizational effectiveness.
- Installed wiring, cabling and devices to establish, repair and improve network operations.
Logistics Operator
Fliway Logistics Ltd
03.2016 - 03.2017
- Received incoming goods, checked paperwork and reviewed merchandise for accuracy against documentation.
- Organized and processed damaged goods according to vendor and manufacturer procedures.
- Transported items using equipment like forklifts and hand trucks.
Electrician Helper
Allect Electrix
07.2015 - 10.2015
- Maintained organization, cleanliness and safety in work areas.
- Completed semi-skilled and skilled work under supervision of fully qualified professionals.
- Assisted with electrical installation tasks, added new wiring and adjusted breaker boxes.
- Verified measurements and made accurate cuts to avoid wasting materials on job sites.
Night Shift Worker
The Warehouse Sylvia Park
10.2013 - 02.2014
- Used pallet jacks to move items to and from warehouse locations.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
Gargi Home Furnishings Ltd
- Installation of curtains and blinds
Education
Electrical Appliance Serviceperson
Skills
Auckland 10.2020
First Aid
Skills
10.2020
Aspire 2 Business Workplace Communication Programme delivered by Aspire2 Business -
05.2019
NCEA Level 1 and 2 Certificate in Level 1 – Literacy and Numeracy Certificate in Level 2 – Numeracy Electrical Training -
Papatoetoe High School
12.2012
Skills
- Problem solving abilities
- Collaboration talent
- Building Customer Trust and Loyalty
- Customer Data Confidentiality
- Customer Service
- Responding to Difficult Customers
- Creative Problem Solving
- Data Entry and Maintenance
- Upbeat and Positive Personality
- Understanding Customer Needs
- Calm and Professional Under Pressure
References
Provided upon request
Interests
Gaming
Football
Languages
English
Full Professional
Hindi
Full Professional
Timeline
Medical Equipment Technician
Able Tech Services
08.2024 - Current
Customer Experience Technician
Fisher and Paykel Appliances
05.2018 - 08.2024
Site Traffic Management Supervisor
City, STMS
03.2018 - 05.2018
Copper Network Technician
Visionstream
03.2017 - 03.2018
Logistics Operator
Fliway Logistics Ltd
03.2016 - 03.2017
Electrician Helper
Allect Electrix
07.2015 - 10.2015
Night Shift Worker
The Warehouse Sylvia Park
10.2013 - 02.2014
Gargi Home Furnishings Ltd
Electrical Appliance Serviceperson
Skills
First Aid
Skills
Aspire 2 Business Workplace Communication Programme delivered by Aspire2 Business -
NCEA Level 1 and 2 Certificate in Level 1 – Literacy and Numeracy Certificate in Level 2 – Numeracy Electrical Training -
Papatoetoe High School
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