Summary
Overview
Work History
Education
Skills
Software
Work Availability
Work Preference
Certification
Timeline
Hi, I’m

Ngametua Rangi Ratumu

Logistics and Warehousing Supervisor
92 Walter Steven's Drive, Takanini,AUK

Summary

Hardworking Warehouse Supervisor with exceptional material handling knowledge and warehouse management expertise. Brings 22 years of demonstrated success in OSHA compliance, warehouse team leadership and inventory management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I seek a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
years of professional experience

Work History

The Warehouse Northern Distribution Centre

Outbounds Supervisor
10.2019 - 10.2023

Job overview

  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Achieved results by working with staff to meet established targets.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Boosted team performance by developing customer service training materials and conducting service training.
  • Developed and implemented customer service policies to enhance satisfaction.
  • Solicited customer feedback to identify and improve on areas of weakness.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Devised and implemented processes and procedures to streamline operations.
  • Observed packing operations to verify conformance to specifications.

The Warehouse Northern Distribution Centre

Inbounds Supervisor
04.2017 - 10.2019

Job overview

  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Achieved results by working with staff to meet established targets.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Boosted team performance by developing customer service training materials and conducting service training.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Devised and implemented processes and procedures to streamline operations.

The Warehouse Northern Distribution Centre

Warehouse Supervisor
04.2014 - 04.2017

Job overview

  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised warehouse operations by managing employees during shifts.
  • Maintained high levels of accuracy in daily.
  • Operated warehouse material handling equipment correctly to move loads.
  • Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Oversaw inventory control levels and verified compliance with storage and organization processes.
  • Used warehouse management software to reconcile daily inventory.
  • Performed troubleshooting to resolve issues with equipment, devices and products.
  • Supported production workers in meeting goals without compromising safety and compliance.
  • Revised and developed procedures to reduce risk and achieve compliance.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.

Education

Skills Update Tertiary Educational Institute
59 Tidal Road, Mangere, Auckland

Some College (No Degree) from Certificate in Building And Construction Level 3

University Overview

Future Skills Tertiary Educational Institute
15 Earl Richardson Ave, Manukau, Auckland

Some College (No Degree) from Certificate in Building And Construction Level 2

University Overview

Te Wananga O Aotearoa Mangere
15 Canning Cres, Mangere, Auckland

Some College (No Degree) from Certificate in Sport And Recreation Level 1 & 2

University Overview

Skills

  • Shipping and receiving operations
  • Quality checks
  • Warehouse Logistics
  • Order picking and processing
  • Staff Management
  • Stock counts
  • Forklift Operations
  • OSHA regulations
  • Loading and unloading
  • Warehouse safety
  • Operations management
  • Material handling
  • Distribution and warehousing
  • Waste controls
  • Policy and procedure adherence
  • 8 years Health and Safety Committee
  • RF Scanning

Software

Tolas Warehouse Management System

Manhattan Warehouse Management System

Microsoft Office Suite

Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-Site

Important To Me

Company CultureWork-life balanceHealthcare benefitsCareer advancementPaid sick leavePersonal development programs

Certification

First Aid Certified

Dangerous Goods Handling Certified

Site Safe Passport

Timeline

Outbounds Supervisor
The Warehouse Northern Distribution Centre
10.2019 - 10.2023
Inbounds Supervisor
The Warehouse Northern Distribution Centre
04.2017 - 10.2019
Warehouse Supervisor
The Warehouse Northern Distribution Centre
04.2014 - 04.2017
Skills Update Tertiary Educational Institute
Some College (No Degree) from Certificate in Building And Construction Level 3
Future Skills Tertiary Educational Institute
Some College (No Degree) from Certificate in Building And Construction Level 2
Te Wananga O Aotearoa Mangere
Some College (No Degree) from Certificate in Sport And Recreation Level 1 & 2

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Ngametua Rangi RatumuLogistics and Warehousing Supervisor