Ranjit Singh

• Maintained accurate records of all vehicles sold, including customer information, pricing data, payment terms.
• Created marketing strategies to promote used car sales in local area markets.
• Analyzed sales trends in order to identify areas needing improvement or additional focus.
• Scheduled appointments with potential customers interested in purchasing used cars from the dealership.
• Monitored inventory levels and placed orders for additional stock as needed.
• Collaborated with automotive technicians to inspect vehicles before listing them for sale.
• Negotiated trade-ins and purchase prices with customers.
• Performed quality checks on vehicles prior to delivery ensuring that they met dealership standards.
• Advised customers on features, advantages, and benefits of various models available for sale.
• Developed and implemented a sales process to increase customer satisfaction.
• Mentored and trained sales staff on sales techniques and overcoming objections to achieve quotas.
• Reviewed and controlled used vehicle inventory to maintain accurate supply.
• Managed marketing and communications initiatives to promote brand awareness in local community, effectively driving sales.
• Reviewed documents such as titles, registration forms, insurance policies, contracts, warranties and extended service agreements prior to closing a sale.
• Researched current market values of used cars in order to set competitive pricing structure.

• Worked with customers and sales management to reach price agreements and explain warranty, sales and option package procedures.
• Advised customers on trade-in values for their existing vehicles when applicable.
• Brought in above-average sales revenue each month.
• Oversaw customer test drives and demonstrated standard and optional features.
• Provided excellent customer service throughout entire transaction process from initial contact until completion of sale.
• Met incoming customers at door to guide through showroom and sales lot.
• Followed up with previous customers through surveys or emails seeking feedback on service provided.
• Provided test drives for prospective buyers to experience the car's performance, comfort and handling capabilities.
• Ensured all necessary documentation was completed accurately prior to delivery of vehicle.
• Answered customer emails and telephone requests for information.
• Filled out paperwork to register vehicles and complete sales.
• Prepared paperwork such as contracts, invoices and other documents related to sale of cars.
• Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.
• Developed relationships with new clients by following up after purchase to ensure satisfaction with product and service received.

• Secured daily cash by verifying totals and making nightly deposits.

• Taught servers and cashiers to promote high-profit products and capitalize on cross-selling opportunities.

• Forecasted demand and scheduled employees effectively to handle coverage needs.

• Trained the employees to consistently exceed customer expectations and provide superior service.

• Handled business administration functions such as payroll, cash register counting and supply ordering.

• Reviewed pricing and ordered food ingredients, kitchen appliances and supplies

• Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.

• Met with clients to outline desired goals and prepared quotes for overall catering costs.

• Supported customers with unique dietary challenges with customizable menu offerings