Ranjita Kumar
205 Buckley Road,Southgate
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
24
24
years of professional experience
Work History
Manager
Blue Lagoon Hospitality Pte Limited T/A Bedarra
12.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Onboarded new employees with training and new hire documentation.
- Daily Banking
- Email Reservation
- Updated site minder for inventories and successfully completed integration between site minder and property based management system- Room Master
- Audits
- Daily Running of the business
- Sending reports to Director overseas
- Filled in at Reception when needed
- Filled in for night duty manager work when needed
- Monthly Tax Returns (VAT, FNPF & PAYE)
Administration Manager
Bedarra Beach Inn Pte Limited
05.2006 - 12.2022
- Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
- Learned and applied preferred systems for scheduling, purchasing and problem-solving.
- Supervised hiring processes and vendor relationships to maintain smooth operations for company.
- Oversaw corporate events designed to connect and support employees at work and outside of work.
- Daily Audit
- MYOB entries
- Roster
- Weekly Stock Take
- Email Order and correspond with suppliers
- Email/ Telephone and Walk in Reservation
- Booked Tours and Activities
- Fill In for reception carrying out C/out and Check in of Hotel guest
- Back office work - with Accounts Payable
- Local/ OTA billings
- Managed House keeping Department
- Handling of Petty Cash
- Bank Reconciliation
- Processing Wages and Directors Salaries
- Filing on line monthly taxation (VAT, STT, ECAL, PAYE and FNPF)
- General HR Work
Reservations Agent
Likuri Island Resort T/A Robinson Crusoe Island
01.2006 - 05.2006
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Provided customers with information about availability and pricing.
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
- Attended email reservations
Manager
Glenhope Limited Trading As Kalevu Cultural Centre
12.1999 - 08.2005
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Daily Banking
- Accounts Receivables
- Accounts Payables
- Preparing Wages
- Cash Box Analysis
- MYOB Entries
- Weekly Roster
- Organising Daily Work Schedule for staff
- Organising Tours and Activities for in house Guest and Day Trip Guest
- Daily Running of the Business
Education
Sangam SKM College
Nadi Fiji IslandsUniversity Of South Pacific Fiji
Lautoka Champus01.1999
Skills
- Social Media Platforms
- Managing Cash Register
- Shrinkage Prevention
- Strategic Planning
- Employee Training
- Food costs and Beverage Management
Travelling and Adventure
I like to explore, take walks and go for new adventure
Timeline
Manager
Blue Lagoon Hospitality Pte Limited T/A Bedarra
12.2022 - Current
Administration Manager
Bedarra Beach Inn Pte Limited
05.2006 - 12.2022
Reservations Agent
Likuri Island Resort T/A Robinson Crusoe Island
01.2006 - 05.2006
Manager
Glenhope Limited Trading As Kalevu Cultural Centre
12.1999 - 08.2005
Sangam SKM College
University Of South Pacific Fiji
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