Hi, I’m
Ranjit Kumar Balla
Christchurch,CAN
Summary
Salesforce Certified Administrator (201). *Salesforce Certified Platform App Builder. *Experience in Salesforce Customization, Security Access, Workflow Approvals, Data Validation, Analytics, Sales Cloud in Salesforce.com CRM. *Experience with various advanced fields like Pick lists, Custom Formula Fields, Many to Many Relationships, Lookups, Master-Details, Field Dependencies, Validation Rules, Work Flows, Approval Processes, Process Builder and Visual Flow for automated alerts, field updates & Email generation per application requirements. *Experience in SFDC Customization of Reports and Dashboard. *Experience with Data migration and updates through the tool App Exchange Data Loader in Salesforce.com *Experience with Salesforce sandbox and production environments. *Experience in Installing Salesforce.com AppExchange Apps, configuring and maintaining user security permissions in compliance with organizational needs. *Great interpersonal and communication skills, focused, self-motivated, organized, quick learner and team oriented. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Salesforce Administrator position. Ready to help team achieve company goals.
Overview
1
year of professional experience
1
Certification
Work History
Internship
Entry Level Salesforce Administrator
Job overview
- Managed Salesforce application user profiles, roles, permissions, generating security tokens, validation rules.
- Developed workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic.
- Created profiles and implemented object level, field-level and record-level security and managed roles, visibility settings.
- Designed, developed, deployed page layouts, components, custom objects, custom tabs, visual force pages to reach th needs of organization.
- Implemented Pick lists, Dependent Pick list, Lookup, Junction Objects, Master detail Relationships, Validation Rules and Formula Fields to the Custom Objects.
- Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
- Created various dashboard per requirement of the user and business need.
- Created various reports (summary reports, matrix reports, pie charts and dashboards) and Report Folders to assist managers to better utilize Salesforce.
KIwiz Comfort Energy Solutions LtdChristchurch, CAN
Operations Executive
01.2022 - 10.2022
Job overview
- Collaborated on operational support tasks to achieve common goal.
- Efficiently and effectively identified and solved all problems that impacted direction of business.
- Oversaw projects to help goals, tasks and milestones align with organizational strategy.
- Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
- Introduced new methods, practices, and systems to reduce turnaround time.
- Assisted with proactive client outreach initiatives and documented client correspondence in CRM system.
- Developed operational processes to help organization adapt to market change.
Education
Southern Institute of TechnologyInvercargill, NZ
Post Graduate Diploma in Business Enterprise Lev 8 from Business Administration And Management
01.2016
Osmania UniversityHyderabad, India
MBA from Human Resources Development, Finance
08.2013
University Overview
- Coursework: Salesforce Administrator, 2023, I have done a Certification of (ADM 201).
- Data analyst, 2021
Skills
- Salesforce CRM
- Salesforce Sales cloud
- Salesforce Service Cloud
- Salesforce Marketing Cloud
- Reports, Dashboards, Workflows, OWD, Sharing Rules, Profiles,
- Data Loader, Workflow & Approvals
- Programming Languages HTML, CSS, Apex
- Integration Tools Data Loader, Forcecom, Forcecom Workbench,
- Interface Tools Data Loader
- Operating Systems Windows 95/98/2000/2003/XP/windows7/8, OS X, XI
- Others Microsoft Office (Word, Excel)
- Goal-oriented
- Personnel development
- Administrator Leadership
Certification
- Salesforce Certified Administrator (201)
Timeline
Operations Executive
KIwiz Comfort Energy Solutions Ltd
01.2022 - 10.2022
Entry Level Salesforce Administrator
Internship
Southern Institute of Technology
Post Graduate Diploma in Business Enterprise Lev 8 from Business Administration And Management
Osmania University
MBA from Human Resources Development, Finance