Ranvinder Kaur
Auckland
Summary
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Noel Leeming
01.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Counted money in drawers at beginning and end of each shift.
- Developed and managed relationships with customers to increase customer loyalty.
Business Development (Intern)
York Cellulose Pvt Ltd
11.2021 - 03.2023
- Identify and research potential overseas markets and clients
- Cultivate and maintain strong relationships with international clients
- Develop strategies to expand sales and market share in global markets
- Negotiate and manage contracts and agreements with overseas clients
- Coordinate export logistics, ensuring timely product delivery
- Stay informed about international trade regulations and compliance
- Analyze performance and prepare reports for international operations
- Collaborate with cross-functional teams to ensure smooth overseas operations.
Customer Service support
Head Masters
11.2020 - 09.2021
- Efficiently schedule appointments and manage calendars
- Handle inquiries, provide information, and answer calls
- Check-in clients, process payments accurately, and maintain records
- Promote salon products/services and upsell when appropriate
- Oversee staff, coordinate activities, and ensure smooth operations
- Resolve client issues promptly and professionally
- Manage staff schedules, shifts, and allocation
- Enforce safety, hygiene, and sanitation protocols.
Education
International Diploma in Cosmetology -
VLC C Institute of Beauty and Nutrition
Skills
- Administrative Support
- Payment Processing
- Filing System Maintenance
- Problem Solving
- Communication Skills
- Customer Service
- Data Entry
- Time Management
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Data entry proficiency
Timeline
Customer Service Cashier
Noel Leeming
01.2024 - Current
Business Development (Intern)
York Cellulose Pvt Ltd
11.2021 - 03.2023
Customer Service support
Head Masters
11.2020 - 09.2021
International Diploma in Cosmetology -
VLC C Institute of Beauty and Nutrition
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