Raphael Kyu KIM
Auckland,Golfland
Summary
Highly adaptable and results-oriented professional with extensive experience in operations management, team leadership, and process improvement across diverse industries including manufacturing, retail, and distribution. Proven ability to manage budgets, optimize efficiency, and lead teams to achieve organizational objectives. Skilled in problem-solving, strategic planning, and building strong relationships. Seeking to leverage broad expertise in a challenging role.
Overview
26
26
years of professional experience
Work History
Bus Driver
Howick and Eastern
12.2020 - 10.2021
- Safely transported passengers according to schedule and traffic regulations.
- Provided professional and courteous customer service to diverse commuters.
Scheduler
Vulcan Steel NZ
05.2015 - 10.2020
- Company Overview: Stainless Steel Distributor
- Performed supervision, nesting programming, and scheduling tasks at a stainless steel processing and distribution company.
- Optimized production schedules through nesting programming, contributing to overall operational efficiency improvements.
- Ensured efficient workflow and resource allocation to meet operational demands.
- Performed scheduling tasks to ensure timely delivery and resource utilization.
Laser and punch machine operator
HSM Engineering Ltd
07.2013 - 05.2015
- Company Overview: Stainless Steel Fabrication
- Developed innovative solutions to resolve a range of complex technical problems, ensuring organizational objectives and deadlines were met.
- Efficiently loaded and unloaded machines to prevent costly equipment issues and maintain production flow.
Self-employed
ORBANIS Ltd t/a Shop 2 Save Auckland
03.2010 - 10.2011
- Company Overview: Retail shop
- Established, managed, and maintained annual operating budgets, ensuring financial health and preventing overages.
- Developed and implemented policies to rapidly adapt to changing market conditions, enhancing business agility.
- Evaluated and optimized operations to meet current and anticipated demands, maximizing efficiency and customer satisfaction.
- Led business startup and opening, including business development, operational procedure creation, and workflow planning.
Factory Manager
OTTOGI New Zealand Ltd
01.2007 - 02.2010
- Company Overview: A Branch of Korean food producer in Auckland
- Improved product quality and reduced defect rates through a robust inspection and assessment team.
- Planned, directed, and coordinated operations of all major departments, including production, machinery, and processing, in accordance with company policies and procedures.
- Increased plant safety and reduced accidents by implementing proactive strategies and well-structured training and managed all areas of manufacturing, safety, inventory control, and process implementation.
- Documented and evaluated data on all aspects of production to assess areas in need of improvement.
- Ensured high-quality daily production by enforcing product standards and monitoring quality levels.
Branch Manager
S.Y. agency Ltd, YIWU in China
07.2000 - 12.2006
- Company Overview: Life product importer and wholesaler
- Promoted to China Branch Manager in Aug 2001, demonstrating successful performance as staff.
- Optimized staff productivity by managing inter-team conflict resolution, yearly performance reviews, hiring and termination processes, training initiatives, scheduling, time, attendance, and payroll.
- Maximized branch revenue by optimizing daily operations.
- Prepared operational and risk reports detailing financial metrics to inform management decision-making.
- Developed and executed annual branch business plans for maximum profitability and effectiveness.
Operator and Account Manager
Palm Tour NZ Ltd NZ
03.1999 - 06.2000
- Company Overview: Inbound travel agency
- Worked as an inbound tour operator in NZ and was promoted to Account Manager.
- Contributed to improved customer satisfaction and increased account management efficiency.
Plan and Scriptor
Ch31 Sports TV
02.1997 - 05.1999
- Company Overview: TV Broadcasting Company in Korea
- Coordinated with associated companies for program promotion and advertisement planning.
- Performed production planning and translations for television programs.
- Coordinated casting and arranged program schedules.
Recruiter
Philos Academy
04.1996 - 02.1997
- Company Overview: Recruitment Service Company, Korea
- Recruited English tutors to introduce them to Korean companies such as LG, Samsung, Hyundai, etc.
- Interviewed candidates and associated them with relevant companies.
- Trained new staff to suit the circumstances and reported to the operation manager.
Education
ISTQB
07-2018
National Certificate of Engineering - Light Fabrication Lv4, Refrigeration And Air-Conditioning Lv3
Manukau Institute of Technology
12-2013
Bachelor of Science - Computer Science
University of Auckland
12-1996
High School -
Papakura High School
12-1993
High School -
Hong Ik High School
12-1991
Skills
- Operations Management: Production Planning & Coordination, Operational Efficiency, Process Improvement, Inventory Control, Standard Operating Procedure Development
- Management & Leadership: Team Leadership, Staff Recruitment & Training, Performance Management, Conflict Resolution, Budget Management, Strategic Decision-Making
- Financial: Budget Planning & Control, Financial Reporting, Advanced MYOB User
- Problem Solving: Complex Problem Resolution, Issue Identification & Mitigation
Timeline
Bus Driver
Howick and Eastern
12.2020 - 10.2021
Scheduler
Vulcan Steel NZ
05.2015 - 10.2020
Laser and punch machine operator
HSM Engineering Ltd
07.2013 - 05.2015
Self-employed
ORBANIS Ltd t/a Shop 2 Save Auckland
03.2010 - 10.2011
Factory Manager
OTTOGI New Zealand Ltd
01.2007 - 02.2010
Branch Manager
S.Y. agency Ltd, YIWU in China
07.2000 - 12.2006
Operator and Account Manager
Palm Tour NZ Ltd NZ
03.1999 - 06.2000
Plan and Scriptor
Ch31 Sports TV
02.1997 - 05.1999
Recruiter
Philos Academy
04.1996 - 02.1997
ISTQB
National Certificate of Engineering - Light Fabrication Lv4, Refrigeration And Air-Conditioning Lv3
Manukau Institute of Technology
Bachelor of Science - Computer Science
University of Auckland
High School -
Papakura High School
High School -
Hong Ik High School
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