Rashika Naidu
Rolleston,CAN
Summary
Dynamic Sales Consultant Representative with a proven track record at Harvey Norman, excelling in customer relations and sales consultation. Leveraged product and service knowledge to significantly enhance customer satisfaction and loyalty, resulting in notable sales increases. Skilled in both the art of sales closing and delivering exceptional customer service, consistently achieving and surpassing targets.
Overview
10
10
years of professional experience
Work History
Sales Consultant Representative
Harvey Norman
Ashburton, CAN
08.2019 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with customers for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Increased sales and customer satisfaction through personalized servicing.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
- Managed customer from initial contact to closing with attention to detail to build loyalty.
- Provided product benefits and advantages and discussed pricing with customers.
- Enhanced product knowledge by attending training sessions.
Cashier
Woolworths Supermarket
Ashburton, CAN
08.2014 - 08.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Lautoka Andhara Sangam College
FijiSkills
- Sales closing
- Customer Service
- Customer Relations
- Product and service knowledge
- Sales consultation
Timeline
Sales Consultant Representative
Harvey Norman
08.2019 - Current
Cashier
Woolworths Supermarket
08.2014 - 08.2019
Lautoka Andhara Sangam College