RASIKA J
Auckland
Summary
Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Manager
Santon Resort & Spa
01.2020 - 03.2024
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained a professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
Business Development Officer
Santon Resort And Spa
01.2009 - 12.2019
- Generated new business with marketing initiatives and strategic plans.
- Boosted client satisfaction by identifying and addressing their specific needs through tailored business solutions.
- Collaborated with cross-functional teams for the successful execution of business development initiatives.
- Collaborated with sales and marketing departments to support client acquisition.
Restaurant Staff Member
Hotel Deliya
01.2000 - 12.2008
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Coordinated catering services for private events, facilitating communication between clients and kitchen staff for successful outcomes.
- Handled high-pressure situations with composure, resolving customer complaints professionally and effectively.
- Managed reservations efficiently, accommodating special requests and minimizing wait times for walk-in guests.
Education
Secondary Education -
Royal College
12.1992
Skills
- Risk Mitigation
- Sales Development
- Relationship Building
- Employee Development
- Work Prioritization
- Relationship building and management
- Verbal/written communication
- Strong interpersonal skills
- Team Player
Languages
English: Full Professional
Timeline
Manager
Santon Resort & Spa
01.2020 - 03.2024
Business Development Officer
Santon Resort And Spa
01.2009 - 12.2019
Restaurant Staff Member
Hotel Deliya
01.2000 - 12.2008
Secondary Education -
Royal College
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