Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Rasika Warakagoda

73, Kent Street,Carterton

Summary

Compassionate healthcare support worker with expertise in medication management, personal care support, and emotional companionship. Committed to creating safe, engaging environments for clients while ensuring high-quality care and effective communication.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Healthcare Support Worker

Idea Services
Wairarapa, Masterton
03.2025 - Current
  • Providing compassionate and high-quality care to adults of all ages with intellectual disabilities, to live in their own homes, and enjoy life as part of their communities.
  • PLC at three homes, ensuring continuity of care.
  • Provided personal care, daily living support, and mobility assistance.
  • Prepared meals, assisted with feeding (including PEG), and promoted hydration.
  • Changed the empty stomach bag, administered medications, and kept accurate records.
  • Monitored and reported health changes.
  • Offered emotional support and companionship.
  • Maintained safe, clean, and organized environments while collaborating with families and healthcare teams.

Healthcare Support Worker

Care At Home
Hamilton, Hamilton
09.2023 - 03.2025

Provide compassionate and high-quality care to clients of diverse needs, including the elderly and fully disabled individuals, through home visits.

Skilled in handling various aspects of client care, including:

Hoist operation for safe client mobility.

• Assisting with personal hygiene tasks, such as showering, dressing, and toileting.

Meal preparation and feeding tailored to individual dietary needs.

Conducting diabetes blood tests, monitoring blood sugar levels, and administering insulin injections.

Maintaining cleanliness and hygiene standards in clients' living environments.

Excel in creating a positive, engaging, and comfortable environment for clients, fostering trust and rapport.

• Demonstrated ability to handle sensitive issues with professionalism and care.

• Consistently praised for delivering exceptional service and building strong relationships with clients.

Administrative Manager

Brandix Apparel Solutions
Sri Lanka, Colombo
08.2017 - 03.2023
  • Accountabilities and responsibilities for roles at Brandix are ensuring the achievement of plant security and loss prevention, management and coordination of transportation and meal catering for over 1,500 employees, providing three meals a day, facilities maintenance, and accountability for the budget.

Assistant Transportation Manager

Walkers Tours
Sri Lanka, Colombo
01.2015 - 08.2017
  • My primary role at Walkers Tours was planning, forecasting, and managing a fleet comprising over 850 vehicles, and assuring and handling quality, as well as health and safety relating to transport.

Commissioned Military Officer

Sri Lanka Air Force
Sri Lanka, Colombo
12.1994 - 12.2014
  • My primary roles in the function of Military Logistics at SLAF included planning, forecasting, procurement, distribution, storage, inventory management, administration, and catering.

Education

Health And Wellbeing - Level 4

New Zealand Management Academy
Hamilton, NZ
05-2024

Diploma In Professional Caregiving

Surado Campus of Business Management (Pvt) Ltd
Sri Lanka
02-2023

Basic Firefighting & Rescue Course

CINEC Campus
Sri Lanka
09-2022

Certificate, Competence Profiling in Organizations

Institute of Eastern & Southern Africa Management
Dubai
05-2022

MBA - Business Administration

University Of Suffolk. British School of Commerce
Sri Lanka
12-2020

Accident Emergency, Risk & Management Course

Red Cross
Sri Lanka
03-2017

Human Resources Management

Institute of Personnel Management
Sri Lanka
09-2014

Knowledge of Logistics And Material Management

Air Force Technical College
Bangalore, India
01-2011

Skills

  • Caregiving,
  • First aid and CPR
  • Wound dressing handling,
  • Hoisting and lifting
  • Showering and personal cares
  • Care planning implementation and evaluation
  • Medication management
  • Care of elderly, disabled, intellectual, and dementia clients
  • Communication
  • Interpersonal problem solving
  • Multi-tasking,
  • Teamwork
  • Leadership
  • Decision making
  • Client relationship management
  • Safety compliance
  • Team collaboration
  • Emotional support
  • Time management
  • Transportation assistance

Certification

  • NZ full driver license holder

References

References available upon request.

Timeline

Healthcare Support Worker

Idea Services
03.2025 - Current

Healthcare Support Worker

Care At Home
09.2023 - 03.2025

Administrative Manager

Brandix Apparel Solutions
08.2017 - 03.2023

Assistant Transportation Manager

Walkers Tours
01.2015 - 08.2017

Commissioned Military Officer

Sri Lanka Air Force
12.1994 - 12.2014

Health And Wellbeing - Level 4

New Zealand Management Academy

Diploma In Professional Caregiving

Surado Campus of Business Management (Pvt) Ltd

Basic Firefighting & Rescue Course

CINEC Campus

Certificate, Competence Profiling in Organizations

Institute of Eastern & Southern Africa Management

MBA - Business Administration

University Of Suffolk. British School of Commerce

Accident Emergency, Risk & Management Course

Red Cross

Human Resources Management

Institute of Personnel Management

Knowledge of Logistics And Material Management

Air Force Technical College
Rasika Warakagoda