Rauamoa Tuhoro
Auckland,Parnell
Summary
I am highly driven, responsible, adaptable team member who is eager to learn and improve my skills with a strong work ethic. I am qualified in many fields including, working with a diverse team, managing time effectively and closely following instructions. I am a quick learner to new skills, reliable, trustworthy and constantly looking to improve my work and workplace. I take pride in upholding my duties, responsibilities with honesty ensuring every assignment is completed quickly, effectively and to the highest standard.
Overview
3
3
years of professional experience
Work History
Front of House Server
Marina Restaurant
05.2023 - 02.2024
- Constantly maintained a clean work environment for customers and other employees. Always contributed to enhancing a positive and satisfying dining experiences to customers.
- Effectively managed stressful situations while still upholding excellent customer service even during peak hours or understaffed shifts.
- Enhanced workplace by displaying respect, responsibility, ability to lead and follow, and always eager to learn new skills.
- Diligently performed opening and closing shifts, ensuring the restaurant was prepared each day.
- Kept pastry and dessert cabinet stocked and arranged.
- Completed colds, milkshakes and ice-creams desserts as well as barista (in training) where I made coffees and tea and changed out drink station syrups.
- Delivered exceptional customer service each day, with positive energy, able to conversate with many, of all age groups to create a warm and inviting environment.
Front of House Server
Land and Sea Restaurant
03.2021 - 05.2023
- Contributed to team efficiency by promptly clearing tables and resetting them for incoming guests.
- Addressed customer concerns quickly and professionally, resolving issues and problem solving to find an overall conclusion.
- Assisted in training new Front of House Servers, fostering teamwork and improving overall service quality.
- Answered customers' questions, recommended items, concerns to the best of my abilities.
- Maintained efficiency and accuracy through clear communication with kitchen staff and FOH staff.
Dental Assistant Intern
Marsden Cove Dental Clinic
10.2022 - 10.2022
- Cleaned and sanitized dental tools and equipment, restocked supplies to prep for next patient and while constantly maintaining health and safety practices.
- Contributed to a positive work environment by collaborating effectively with the dental team members.
- Prepared patient X-rays and images for review by dentist.
- Prepared and sterilized instruments and materials for use by dentists.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Education
Bachelor of Science - Physics
University of Auckland
Auckland, NZ11-2027
Skills
- Excellent Customer Service
- Teamwork & Collaboration
- Strong Communication
- Time Management & Multitasking
- Problem-solving & Adaptability
- Diligence & Organisation
- Leadership & Initiative
- Attention to Detail
Languages
Maori
English
Extracurricular activities
Crossfit/ Gym
Dance
Timeline
Front of House Server
Marina Restaurant
05.2023 - 02.2024
Dental Assistant Intern
Marsden Cove Dental Clinic
10.2022 - 10.2022
Front of House Server
Land and Sea Restaurant
03.2021 - 05.2023
Bachelor of Science - Physics
University of Auckland
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