Raumati Te Pairi
Mount Wellington
Summary
Dedicated and diligent therapist with a strong educational background from the prestigious Elite School of Beauty & Spa. Possessing a strong work ethic and determination, I have the necessary skills to excel in the beauty industry. Eager to contribute my expertise and provide valuable assistance in any workforce that welcomes my capabilities.
Overview
9
9
years of professional experience
Work History
Receptionist
C.A Hair
01.2017 - 12.2021
- Maintaining appointments
- Responding to clients through call, text & social media
- Consulting clients
- Providing information about products & services
- Assisting customers with finding products
- Completing purchases and transactions using a cash register or sales terminal
- Serving customers
- Arranging merchandise
- Keeping the store organized & clean
Shop Floor
The Warehouse
01.2016 - 12.2016
- Improved employee retention with comprehensive onboarding programs.
- Implemented feedback mechanisms for continuous improvement in training programs.
- Developed engaging training materials by collaborating with subject matter experts.
- Enhanced team performance for increased productivity through targeted training sessions.
Shop Floor Team Member
Under Armour
01.2013 - 01.2014
- Managed customer returns or exchanges promptly, adhering to company policies while preserving customer satisfaction levels.
- Implemented loss prevention strategies through vigilant monitoring of the sales floor and proactive interventions when necessary.
- Maintained a clean and organized store environment for enhanced customer experience.
- Provided personalized assistance to shoppers with special needs or requests, enhancing overall accessibility within the retail space.
Education
Beauty&Spa Diploma -
Elite School of Beauty & Spa
Auckland01.2024
Beauty&Spa Certificate -
Elite School of Beauty & Spa
Auckland01.2023
Skills
- Excellent customer service
- Great listener
- Kind & Caring
- Clear communicator
- Very reliable
- Good time management skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
Languages
Maori
Elementary
Timeline
Receptionist
C.A Hair
01.2017 - 12.2021
Shop Floor
The Warehouse
01.2016 - 12.2016
Shop Floor Team Member
Under Armour
01.2013 - 01.2014
Beauty&Spa Certificate -
Elite School of Beauty & Spa
Beauty&Spa Diploma -
Elite School of Beauty & Spa
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