Raunaq Singh
Matamata,Matamata-Piako
Summary
Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic, and respectful of people from different backgrounds. I have an accurate sense of direction, a comprehensive visual memory, and I have maintained perfect driving records of delivery schedules, customer complaints/issues, and location notes to keep management adequately and accurately informed.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Business Owner
Domino's Head Office
Matamata, Matamata-Piako
10.2021 - 04.2025
- Managed inventory levels to meet customer demand while minimising costs.
- Initiated cost-cutting measures when necessary without sacrificing quality of products or services.
- Developed relationships with key stakeholders, such as suppliers and vendors, in order to secure advantageous terms for the company.
- Continuously monitor KPIs and sales.
- Monitored cash flow to ensure proper budgeting of resources.
- Managed staff and training.
- Ensured that my staff were following health and safety procedures for the best product outcome.
- Regular maintenance and pest control checks.
- Interviewed, trained and supervised employees.
- Provided a safe space for all employees and customers.
Store Manager
Domino's Pizza
New Market , Auckland
12.2020 - 10.2021
- Monitored inventory levels and placed orders to restock shelves.
- Ensured compliance with health and safety regulations and company policies.
- Responded to customer inquiries and complaints in a professional manner.
- Managed the opening and closing of the store while managing staff, and ensuring all duties are finished, and the store is ready for the next day.
- Cash handling and providing excellent customer service,
- Rotating roster schedules.
Curtainsider Driver
Tranz Freigh Ltd
Civil Drive, Mangere
09.2019 - 12.2020
- Inspected vehicles for mechanical items and safety issues prior to operating them.
- Fastening of chains or binders to secure goods/load during transportation.
- Loaded and unloaded goods from the truck using forklifts or pallet jacks.
- Managed time efficiently when making multiple stops along designated routes.
- Reading of Bills of landing to determine assignment.
- Ensuring
- Maintained accurate logs of vehicle inspections and repair status
- Delivered loads to customers in a timely and efficient manner.
Side Load Driver
Waste Management Ltd
Penrose, Auckland
11.2016 - 09.2019
- Usage of physical and mental work whilst picking up rubbish (recycling/bins) from both commercial and residential areas.
- Working with the support of Mechanical Arm which requires a lot of high-end knowledge to operate.
- Time management.
- Experience and knowledge of operation of waste management trucks on both right and left hand driving sides.
Delivery Driver
E&H Holdings- Tip Top
Mt Wellington, Auckland
04.2016 - 10.2016
- Ensured timely and accurate delivery of the Tip Top Ice Cream to retail outlets to meet their weekly customer demands and orders.
- Liaising with the retail outlets regarding all customer request and complaints general feedback.
- Decision making regarding the quantity to be supplied depending on the anticipated demand affected by the weather, road works/routes, etc...
Truck Driver and Supervisor
Rythm Enterprises Ltd
Mangere, Auckland
05.2013 - 05.2015
- Supervision of 11 drivers.
- Processing of all general customer service requests.
- Interacted efficiently with business customers, providing information as well as resolving critical problems.
- Resolved time limitations and scheduling conflicts while providing superior customer service.
Courier Truck Driver
Rythm Enterprises Ltd
Mangere, Auckland
01.2013 - 05.2013
- Performed duties in accordance with company policies and procedures.
- Maintaining the inspection and safety of cargo.
- Responsible handling of courier/driver operations and packages.
- Compliance with state and local regulations.
- Communicating with a two-way radio.
- Successfully and safely operated vehicles in all weather and traffic conditions.
Education
Diploma in Business Management - Business Management
New Zealand Institute of Studies
Waikato10-2021
Skills
- Problem solving
- Sales tracking
- Performance improvement
- Excellent customer service
- Driven and determined
- Issue resolution
- Team collaboration and leadership
- Relationship building
- Respectful and resilient
Certification
- Forklift License
- Class 2,4 and 5 Drivers license
- P Endorsement ( Passenger Endorsement )
Languages
English
Native/ Bilingual
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
Timeline
Business Owner
Domino's Head Office
10.2021 - 04.2025
Store Manager
Domino's Pizza
12.2020 - 10.2021
Curtainsider Driver
Tranz Freigh Ltd
09.2019 - 12.2020
Side Load Driver
Waste Management Ltd
11.2016 - 09.2019
Delivery Driver
E&H Holdings- Tip Top
04.2016 - 10.2016
Truck Driver and Supervisor
Rythm Enterprises Ltd
05.2013 - 05.2015
Courier Truck Driver
Rythm Enterprises Ltd
01.2013 - 05.2013
Diploma in Business Management - Business Management
New Zealand Institute of Studies
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