Raushan Kumar Jha

To gain a position in a fast-paced technology company with varied responsibilities and the potential for advancement, and apply my resources, experiences, and skills for the uplift of organization. To be an element of the company having international repute and which can offer a fantastic career, multidimensional growth opportunity with exciting working environment.

• Extensive experience in domains such as CRM, Integration and Digital: Proficient in CRM platforms such as Siebel, Salesforce, and MS Dynamics, with expertise in integration patterns including point-to-point and queue-based systems (JMS and MQ). Possesses a strong understanding of the digital domain.
• Proficient as an E2E Architect, skilled in understanding and designing complex functionalities across various domains, including Online, CRM, Order Management, and Billing.
• Expertise in developing comprehensive reference architectures, detailing interactions among multiple components as part of complex architectural designs: Served as an E2E Architect across various programs, designing reference architectures with multiple interaction points and creating high-level designs for diverse components.
• Specialized experience as a CRM Architect, focused on creating detailed low-level designs for CRM systems.
• Proven track record of leading multiple complex projects as a Lead Architect, ensuring seamless end-to-end solution delivery.
• Significant experience in transformation projects, including defining requirements, participating in RFP processes, selecting appropriate technologies, designing roadmaps, and overseeing the delivery of end-to-end solutions.
• Demonstrated ability to develop key business strategies that drive growth and efficiency: As a CRM Architect, contributed to the B2B transformation strategy by analyzing current business requirements and designing a comprehensive roadmap for the transformation. Played a key role in the RFP process to identify and select the most suitable CRM application available in the market to meet business needs.

• Date of Birth: 08/08/86
• Gender: Male
• Nationality: Indian
• Marital Status: Married

• E2E Architect with over 10 years of experience in major projects
• TOGAF 10 certified, Enterprise Architecture Practitioner
• AWS Certified Solutions Architect
• AWS Certified Cloud Practitioner
• CRM Consultant with over 13 years of experience in implementing eBusiness solutions with Integration (EAI).
• SFDC App builder certified
• Worked in SaaS related projects
• Experience working in Oracle RODOD framework.
• Good amount of experience in CRM related development and support projects.
• Good experience in designing some complex architectures including multiple integration points
• Worked with external vendors to design some key functionalities
• Experience in integration patterns like Soap, Rest, Queues (JMS and MQ)
• Demonstrated proficiency in diverse facets of business analysis, including Business Process Mapping, Technical Architecture, Workflow Analysis, and Solutions
• Great exposure in different phases of project life cycle: Estimation, Analysis, Design, Development, various Functional Studies, Maintenance and Testing.
• Experienced in implementing different Integration features like Queue based Integration (JMS), Web Service based Integration and File based Integration.
• Background knowledge and experience of managing all aspects of project lifecycle
• Experience of agile methodology.
• Vast experience of Onsite-Offshore model.
• Goal-oriented team leader adept at building strong relationships with coworkers and clientele Rich experience in Life Sciences, Insurance, Utilities and Telecom domain.
• Excellent decision-making skills with a positive approach.
• Excellent communication, analytical, interpersonal and presentation skills Strong experience with MS Office Package as MS Word, MS Excel for Test Cases, weekly status report.
• Handled complex configuration with best practice to make the application more Scalable and Reusable.

TOGAF Certified Enterprise Architecture Practitioner

AWS Certified Solution Architect

AWS Certified Cloud Practitioner

Salesforce App Builder Certified