Raven Taniue
Mangere Bridge
Summary
I have a lot of work experience and have had the pleasure to learn from each place.I have met great people along the way. I have spent a few years at the busy Auckland International airport and understand different dynamics of customers. I love meeting new people and I will always strive to remain positive even under stressful circumstances. I take time management very seriously and was always taught that on time means you're late. Communication is an important factor not only in the workspace but also for all aspects of daily life. I believe that being well organized can help you and your team prepare for any errors during shift duties. I can work great in a team and have done so for many years. Assisting in rest homes requires a great amount of empathy and patience, another skill that I can gladly provide. I have an exceptional “can do” attitude and in every circumstance playing a supporting role for teamwork. I love learning new things and I tend to pay great attention to detail.
Overview
13
13
years of professional experience
Work History
Stylist Team leader
Sunglass Style
03.2021 - Current
- Closing/opening store
- Processing refunds, returns and exchanges
- Styling customers and providing product knowledge
- Reaching targets and figures
- Managing during busy hours
- Store maintenance and cleaning
- Actioning emails and posting customers online orders to their location
- Following up with warranty and repairs
- Customer phone enquiries
Sales Adviser
The Loop Duty Free NZ Airport
04.2018 - 11.2019
- Developing strategies to improve sales
- Attending training seminars, learning new brands and product knowledge
- Alcohol testing and perfume tours around the store
- POS transactions, including transacting currency from other countries
- Participate in all product launches, promotions and stock replenishment to maintain appropriate visual merchandising throughout the store
Barista/ Bartending
HMS HOST
Auckland International Airport
09.2014 - 12.2017
- Upselling and recommending food and beverages
- Coffee trained with 3 plus years experience
- Rotating food and beverages maintaining health protocols ent, making estimations on low stock during busy work periods
- Assisting with food prep including sandwich making and baking
- General housekeeping
Sales Assistant
The Airport Warehouse
08.2012 - 01.2014
- Assisting with general enquiries
- Recommend, select and help locate merchandise based on customers desires
- Computer sales, total purchases, processing cash and credit card payments
- Maintain knowledge of current sales, promotions and policies
- Ordering equipm
Education
Level 4 Certified - Aviation And Flight Attending
NZ School of Tourism
New Zealand 05.2024
Level 4 Certified - Health And Wellness
Skills Update
New Zealand 07.2021
Skills
- Exceptional customer service skills
- Effective communication skills
- Proficient in multitasking
- Excellent work ethic
- High-quality attention to detail
- Flair for problem solving
- Proven ability to exceed key performance indicators
Hobbies and Interests
Reading, Journaling, Hikes - outdoor nature, Travel, Animals, Family and friends
Training
- Health And Wellbeing at Skills Update
- Enrolled April 2020 - Graduated July 2021 - level 3 certificate
- Experience 150 hours volunteer work at Aranui Rest home Dementia Ward
- NZ School of Tourism Airport Campus
- Enrolled September 20223 - Graduated May 2024 - Level 4 Aviation and Flight Attending Certificate
- First Aid training completed- May 16 2024
Timeline
Stylist Team leader
Sunglass Style
03.2021 - Current
Sales Adviser
The Loop Duty Free NZ Airport
04.2018 - 11.2019
Barista/ Bartending
HMS HOST
09.2014 - 12.2017
Sales Assistant
The Airport Warehouse
08.2012 - 01.2014
Level 4 Certified - Aviation And Flight Attending
NZ School of Tourism
Level 4 Certified - Health And Wellness
Skills Update