Ravi Patel
Rolleston,CAN
Summary
Seasoned Service Manager bringing 7 years of Cleaning Industry experience. Proficient in business practices, standards of operation and customer needs. Empowering leader with passion for developing teams with focus on exceptional service delivery and customer retention.
Highly motivated Service Manager with 7 years of Cleaning Industry experience. Consistently drives results by building and leading high-performance teams. Excellent communication skills with proven history of effectively collaborating across all organizational levels.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Service Manager
Shree Rang Enterprise Ltd
2016.10 - Current
- Resolved customer complaints in professional and timely manner.
- Hired, trained and supervised team of service staff members to meet business goals.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Met with customers to discuss service needs and offer available solutions.
Education
Business Management Level 5 & 6 - MBA
Royal Business College
Christchurch, NZ05.2016
Skills
- Leadership Development
- MS Office
- Project Management
- Interpersonal Relationships
- Service Scheduling
- Maintenance Planning
- Employee Relations
- Team Scheduling
- Team Leadership
- Staff Management
- Multitasking and Organization
Certification
- Confined Space Training - 3 Years
- Work Permit License - 3 Years
- Elevated Work Platform License - 3 Years
Timeline
Service Manager
Shree Rang Enterprise Ltd
2016.10 - Current
Business Management Level 5 & 6 - MBA
Royal Business College
- Confined Space Training - 3 Years
- Work Permit License - 3 Years
- Elevated Work Platform License - 3 Years
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