Ravi Ramamoorthy
Auckland CBD,AUK
Summary
Customer-focused professional with a background in customer service roles. Known for providing top-notch support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.
Overview
6
6
years of professional experience
Work History
Fresh Foods Assistant
Woolworths Supermarkets
Auckland CBD , Auckland
2023.03 - Current
- Provided excellent customer service with a smile.
- Handled fresh foods, including processed and cooked meat, mixing salads, cooking, and displaying a variety of deli meats, etc.
- Prepared deli orders according to customer specifications.
- Skillfully cook chickens, slice meats, prepare sandwiches and pizzas, and 'heat and eat' meals like pie, pastries, etc.
- Maintain high standards of presentation in the serve-over area.
- Keeping our service deli department well stocked and presented at all times.
- Adhere strictly to food safety procedures to ensure the sale of safe food.
- Contributed individually to work on their feet for most of the shifts.
- Work collaboratively in a team environment.
- Had a great eye for presentation and loved interacting with our customers.
- Operated cash registers efficiently during the checkout process, while providing excellent customer service.
Car Parking Attendant
Tipu Sultan Restaurant
Oadby , Leicestershire
2018.08 - 2019.10
- Guide the customers to park exactly on the designated lanes.
- Handled different types of customers in different scenarios.
- Able to thrive under extreme pressure, I have handled many events, marriages, and birthday parties in a single day.
- Ensure no one parks in the wrong areas.
- Remove and clean the parking area regularly.
- Assisted disabled drivers by escorting them to their vehicle when requested.
- Cleaned up litter in designated areas as needed throughout the shift.
- Maintained clean facility by sweeping parking areas and removing waste.
Education
Master of Science - Management Information Systems
De Montfort University
Leicester2020-01
Bachelor of Science - Computer Science
University of Madras
India2013-04
Skills
- Customer Relations
- Customer Service
- Microsoft Excel
- CRM Software
- Spreadsheets
- Data Collection
- Complaint resolution
- Call Management
- Inbound and Outbound Calling
- Multi-Task Management
- Cash handling experience
- Interpersonal Relations
- Food preparation techniques
- Quality control understanding
- Problem-solving capabilities
- Menu Memorization
Affiliations
- Interests/Hobbies: Team sports (Cricket/Badminton), Gardening, Yoga/Meditation.
Languages
English
Full Professional
References
References available upon request.
Timeline
Fresh Foods Assistant
Woolworths Supermarkets
2023.03 - Current
Car Parking Attendant
Tipu Sultan Restaurant
2018.08 - 2019.10
Master of Science - Management Information Systems
De Montfort University
Bachelor of Science - Computer Science
University of Madras
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