Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ravi Sharma

Auckland,New Zealand

Summary

Dedicated professional with a diverse background, eager to transition into the IT field. Possess one and a half years of experience ensuring safety and efficiency in logistics as a licensed commercial driver, and five years of experience as a telecommunications technician. Demonstrated ability to analyze and resolve technical issues with strong attention to detail and a commitment to quality. Looking to leverage technical skills and problem-solving abilities in an entry-level IT role.

Overview

8
8
years of professional experience

Work History

Class 2/4 Driver

Big Chill Distribution Ltd
06.2023 - Current


Responsibilities


  • Transport and deliver/pick up freight as required and directed by the transport dispatcher or your supervisor/manager.
  • Maintain required pickup and delivery times for all BCD customer freight. Maintain the required temperatures for all BCD customer freight.
  • Comply with BCD’s required Health and Safety Foods requirements at all times.
  • Report any accidents as soon as they happen. Maintain a clean and efficient working environment at all times.
  • Ensure all actions and activities are in line with Big Chill Distribution Ltd’s Health and Safety Policies and Procedures.
  • Check, sort and deliver freight as per Big Chill Distribution Ltd’s standard operating procedures.
  • Complete required paperwork as per Big Chill Distribution Ltd’s standard operating procedures.
  • Be courteous to customers, general public, drivers and other staff at all times.
  • Operate company vehicles and your driver log book legally at all times as per NZ legislation.
  • Complete all reasonable and lawful duties as directed by your Supervisor or the Depot Manager.


Class 2 Driver

Gilmours
02.2023 - 06.2023


Responsibilities


  • Transport and deliver products as per as Paperwork (Manifest).
  • Load the chilled goods as per the run.
  • Help out the team to load their truck if required.
  • Maintain delivery times for all customers.
  • Maintain the required temperatures for all customer's products (eg Chill & Frozen).
  • Check and record the temperature of goods before delivery.
  • Complete and record all proof of deliveries.
  • Comply with Gilmours required Health and Safety Foods requirements at all times.
  • Report any accidents as soon as they happen.
  • Maintain a clean and efficient working environment at all times.
  • Ensure pre operational checks are completed trucks and other equipments.
  • Check, sort and deliver products as per as standard process of Gilmours.
  • Be courteous to customers, general public, drivers and other staff at all times.
  • Communicate with customers as well as the customer support team at base about the delivery times when required.
  • Arrive at work on time and with the correct company uniform.
  • Operate company vehicles and your driver log book legally at all times as per NZ legislation.
  • Complete all reasonable and lawful duties as directed by your Supervisor or the Manager.


Telecommunications Technician

Virk Networks
01.2021 - 12.2022


Responsibilities


  • Troubleshooting problems that require cable repair, cable maintenance, splicing.
  • Fibre Optic cabling and fusion splicing in commercial and domestic properties.
  • Responding to Escalations, jobs and alerts from Dispatch/Helpdesk for troubleshooting.
  • Installation of BUDI, FTP and connecting to FAT or cabinet
  • Cabling for Fibre Optic network using the cables such as hybrid, fixed Fibre or air blown Fibre.
  • Blowing Fibre Optic cable from FTP to the FAT/Cabinet or from Fat/Cabinet to FTP.
  • Terminating and jointing Fibre Optic cable by grass trenching/surface mounting.
  • Documenting test results and FPA, completing safety reports and customer consents forms.
  • Attending training and safety meetings.
  • Work safety at all times utilizing the necessary Personal Protection Equipment.
  • Installing and configuring the Network Equipment such as ONT (Optical NetworkTerminal) and connecting with RGW (Residential Gate Way) / Wireless Modem and Router.
  • Installation and Maintenance of networks between LANs, WANs, Routers and Modems by making network jacks in to the walls using cat5 cables.
  • Informing the respective Internet Service Providers about the new connections and their IP addresses through email or Phone call, Testing and troubleshooting the Optical network whether Optical Fibre can transmit or receive the signals according to the Chorus Standards.
  • Hauling and laying of Cables.
  • Blowing Fibre from FFP/FAT/ABFAT to FTP and installation of ONT and testing.
  • Making i –Auditors.
  • Installation of inside and outside residential property SDU, MDU.
  • Finding faults and rectification.
  • Using technical equipment such as cable, power & copper locator.
  • Reading and implementing Network Framing diagrams.
  • Using hand and power tools.
  • Digging and re-instating inside and outside boundary.
  • Working Inside & Outside boundaries,civil and remedial work.
  • Working unsupervised and within a team.
  • Providing phone support to customers for Technical support, queries and faults.
  • Collaborated with other technicians to troubleshoot and resolve technical issues.


Telecommunications Technician

Telnet Telecommunications
05.2018 - 12.2020

ICT Support Technician

Look Sharp Store
08.2016 - 04.2018


Responsibilities


  • Analyzing, troubleshooting and correcting network problems remotely and on-site
  • Solving printer problems and all PC maintenance - As required
  • Connectivity of the main server & connectivity of broadband
  • System Security
  • File Sharing, print sharing & user administration
  • Backing up data on daily basis
  • Checking the software(s) working properly and computer security maintenance
  • Checking connectivity of server to all computers in the company
  • Providing solutions regarding technical problems to other staff (users)
  • Making sure the networking, operating systems and all applications are working properly
  • To be in contact with the internet service providers (if and when required) to ensure that the internet is working at all times
  • Updating data and client details in order to maintain all the client information and their data.

Education

Diploma in Computing - Level 7 - Networks & Security

Newton College Of Business & Technology
08.2015

Bachelor's Of Computer Applications - Computer And Information Sciences

DAV College
Jalandhar ( India )
04.2013

Skills

  • Driving License - Class 4
  • Time Management
  • Working At Heights
  • Working With Electricity
  • STMS
  • First Aid Certification
  • Australian White Card
  • Stress Management
  • Customer Service
  • Problem-Solving
  • Heavy Lifting

Timeline

Class 2/4 Driver

Big Chill Distribution Ltd
06.2023 - Current

Class 2 Driver

Gilmours
02.2023 - 06.2023

Telecommunications Technician

Virk Networks
01.2021 - 12.2022

Telecommunications Technician

Telnet Telecommunications
05.2018 - 12.2020

ICT Support Technician

Look Sharp Store
08.2016 - 04.2018

Diploma in Computing - Level 7 - Networks & Security

Newton College Of Business & Technology

Bachelor's Of Computer Applications - Computer And Information Sciences

DAV College
Ravi Sharma