Ravinder Kaur Dhillon
Chartwell, Hamilton,Waikato
Summary
Proactive support worker with a track record of contributing to team goals and enhancing productivity. Skilled in multitasking and time management, ensuring efficient handling of various responsibilities. Committed to maintaining a positive attitude while taking on new challenges. Seeking full-time opportunities that capitalize on strong interpersonal and problem-solving skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Support Worker
NewZealand Community Living
Te Awamutu, WKO
09.2024 - Current
- Enhanced patient well-being by coordinating individualized care plans focused on recovery goals.
- Promoted independence and dignity in care through assistance with daily living activities.
- Ensured compliance with healthcare standards by implementing best practices for medication management.
- Documented client progress and observations to facilitate multidisciplinary team discussions.
- Implemented best practices for medication management, ensuring compliance with healthcare standards.
- Trained and mentored new support workers on protocols and patient interaction techniques.
- Developed and maintained positive relationships with clients, families, and healthcare professionals to foster trust.
- Led initiatives to improve service delivery efficiency, enhancing overall patient satisfaction rates.
- Advocated for client needs during interdisciplinary meetings, influencing care strategies and resource allocation.
- Transported clients to appointments, shopping venues, and entertainment events according to determined schedule.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Kept clients engaged in social networks and communities for personal health and growth.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
- Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
- Documented client progress and communicated updates to care team, contributing to continuous improvement in service delivery.
- Conducted home visits to assess client living conditions and recommend improvements for better quality of life.
- Provided emotional support to clients, improving their mental health and overall wellbeing.
- Participated in interdisciplinary team meetings to coordinate care for clients.
- Implemented community outreach programs to promote mental health awareness.
Support Worker
Access Healthcare
Hamilton, WKO
05.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Kept clients engaged in social networks and communities for personal health and growth.
- Visited home environments to help clients develop comprehensive life, technical and job skills.
- Collaborated with other professionals to plan and coordinate care for clients.
- Documented client progress and activities in accordance with agency policies and procedures.
- Assisted clients in identifying community resources and connecting with appropriate services.
Health Care Assistant
Care On Call
Hamilton, WKO
08.2023 - 06.2024
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Supported nursing staff with care of incontinent patients and promotion of continence care.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Delivered high standard of holistic care to patients to promote equality and dignity.
- Supervised patients on commodes, in toilets, and bathrooms and assisted patients with hygiene needs.
- Assisted with taking vital signs and documenting blood pressure and temperature for proper tracking.
Healthcare Assistant
Oceania Healthcare
Napier City, HKB
01.2020 - 01.2023
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Supervised patients on commodes, in toilets, and bathrooms and assisted patients with hygiene needs.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Supported healthcare teams with basic physical assessments and diagnostic procedures.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Followed directions of licensed nurses to administer medications and treatments.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Documented patient information and care activities in electronic health record.
- Transported patients between rooms and appointments or testing locations.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Participated in cleaning and maintenance of medical equipment to assist in department function and regulation compliance.
Caregiver
Medcall Health Personnel
Hawkes Bay
07.2019 - 01.2020
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Provided safe mobility support to help patients move around personal and public spaces.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Health Care Assistant
Brittany House Residential Care
Hastings, HKB
04.2018 - 09.2019
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Supported nursing staff with care of incontinent patients and promotion of continence care.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Aided patients with walking and limb exercises to improve strength and balance.
- Communicated effectively with patients and families to provide information about care and treatment.
Caregiver
Medcall Health Personnel
Auckland, AUK
04.2017 - 04.2018
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Team Member
Burger King
Botany Downs, AUK
06.2016 - 04.2017
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
High School Diploma -
AGI Education Limited
Auckland, NZ01.2017
Skills
- Accounts management for payables and receivables
- Documentation of incidents and reports
- Designing effective presentations
- Proficient in documentation processes
- Assistance with daily living tasks
- Sanitization and cleaning practices
- Management of oral hygiene needs
- Planning and preparing meals effectively
- Comprehensive housekeeping skills
- Toileting assistance for patients
- efficient housekeeping duties execution
- development of skills programs
- aid in mobility assistance
- effective lifting techniques
- delivery of home visits
- awareness of food allergy issues
- aid certification in first response
Dealing with new challenges
I would love to face new challenges and solved them. Fresh faces comes with fresh mind. I am very excited to learn something new and achieve more goals.
Languages
Punjabi
Native or Bilingual
English
Full Professional
Certification
First Aid Certificate
Timeline
Support Worker
NewZealand Community Living
09.2024 - Current
Health Care Assistant
Care On Call
08.2023 - 06.2024
Support Worker
Access Healthcare
05.2023 - Current
Healthcare Assistant
Oceania Healthcare
01.2020 - 01.2023
Caregiver
Medcall Health Personnel
07.2019 - 01.2020
Health Care Assistant
Brittany House Residential Care
04.2018 - 09.2019
Caregiver
Medcall Health Personnel
04.2017 - 04.2018
Team Member
Burger King
06.2016 - 04.2017
High School Diploma -
AGI Education Limited