RAVNEEL PRASAD
1/27 TAIRERE CRES ROSEHILL PAPAKURA,AUK
Summary
am an organized and dedicated employee with excellent attention to detail and strong time management skills. I enjoy work that is challenging. I intend to focus my career on a more challenging positions where I can gain a variety of other experience, working with different types of people, cultures and most importantly learning new skills to further my career. I wish to work my way up to a position where I will have the opportunity to be in a positive and motivated team environment and to maintain a high standard of work and professionalism. Cabinet maker and Upholstery professional bringing valuable experience from large corporate sites as well as residential projects, motivated to learn new trades and skills. Interested in growing a career and fostering leadership qualities. Goal-driven Assistant Supervisor highly effective at motivating employees and streamlining processes. Ready to bring extensive industry experience, business acumen and knowledge of operations. Responsible and Knowledgeable about documentation, reporting and training. Adept at improving team productivity and reducing costs. Goal-driven Assistant Supervisor highly effective at motivating employees and streamlining processes. Ready to bring extensive industry experience, business acumen and knowledge of operations .
Overview
14
14
years of professional experience
Work History
ASSISTANT SUPRVISOR
City Cleaning Services
03.2024 - Current
- Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Submitted documentation and reports to upper management.
- Worked with management team to implement proper division of responsibilities.
- Addressed employee concerns promptly and professionally, maintaining high levels of job satisfaction among team members.
- Assisted in the development of training materials to ensure a consistent learning experience for new hires.
- Coordinated with day shift supervisor to balance staffing as workloads changed.
- Tracked progress toward departmental goals, adjusting strategies as needed to maximize efficiency.
- Worked closely with other supervisors to create a cohesive, high-performing team that consistently met or exceeded company objectives.
- Actively participated in continuous improvement efforts aimed at optimizing operational efficiency across all aspects of day-to-day business functions.
- Maintained safety records and accident reports for human resources.
- Evaluated employee performance and coached and trained to improve weak areas.
- Supported Supervisor by preparing production reports and collating quality documentation.
- Conducted regular performance reviews, providing constructive feedback designed to help employees reach their full potential.
- Facilitated open lines of communication with staff members, fostering a positive work environment conducive to productivity.
- Oversaw inventory management processes, ensuring proper stock levels were maintained while minimizing waste and excess costs.
- Managed records and documentation for payroll, inventory control and workflow.
- Revised work practices to improve efficiency, boost quality and meet production goals.
- Improved team productivity by implementing efficient workflow processes and providing constructive feedback.
- Spearheaded initiatives aimed at improving workplace safety, resulting in fewer accidents and increased employee awareness.
- Enhanced employee morale through regular recognition of individual and team achievements, fostering a culture of success and teamwork.
- Recommended changes to policies and procedures to maximize team efficiency and productivity.
- Set overall vision and provided team leadership.
- Collaborated with upper management to establish performance benchmarks, evaluating success based on quantifiable metrics.
- Implemented cost-saving measures that reduced overhead expenses without compromising quality or performance standards.
- Streamlined communication between departments for enhanced collaboration and improved overall results.
- Monitored expenditures and made revisions to budget to meet constraints.
- Tracked department resources and expenses.
- Completed yearly evaluations, set realistic goals and determined pay raises.
- Coordinated cross-functional efforts necessary for successful project execution from inception through completion.
- Inspected manufactured assemblies and monitored progress toward production dates.
- Contributed to the successful completion of projects by proactively identifying potential roadblocks and offering solutions.
- Played an integral role in the hiring process by conducting interviews, evaluating candidates'' qualifications, and making informed recommendations based on organizational fit.
- Met with vendors to review purchase options and negotiate contract terms.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Maintained compliance with company policies, objectives, and communication goals.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Conducted routine inspections to check quality and compliance with established specifications.
- Boosted team performance by developing customer service training materials and conducting service training.
- Solicited customer feedback to identify and improve on areas of weakness.
- Developed and implemented customer service policies to enhance satisfaction.
- Achieved results by working with staff to meet established targets.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established team priorities, maintained schedules and monitored performance.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
Carpet Cleaning Technician
PPCS-COMMERCIAL CLEANING
04.2015 - 03.2022
- Utilized advanced equipment to effectively remove stains, dirt, allergens, and odors from carpets without causing damage.
- Operated steam cleaners to vacuum rugs and remove loosened dirt.
- Built strong relationships with clients by providing outstanding customer service and follow-up support.
- Addressed challenging situations calmly, resolving issues quickly while maintaining professional demeanor toward both clients and colleagues alike.
- Identified appropriate spotting agents to use on persistent stains.
- Inspected cleaning sites to provide cost estimates to customers.
- Conducted pre-assessments of carpet conditions to determine appropriate cleaning methods and set realistic expectations for clients.
- Increased overall productivity by effectively managing time and prioritizing tasks, completing assigned duties promptly and efficiently.
- Applied rub chemical solutions with hand brushes to carpets and upholstery.
- Improved customer satisfaction by providing thorough and efficient carpet cleaning services.
- Operated extractor to remove excess suds and water from carpet and furniture.
- Identified and analyzed customer concerns about stains and damages to anticipate needs and build lasting relationships.
- Guided scrubbing machines over rug surfaces to loosen embedded dirt.
- Reduced client complaints by promptly addressing concerns and ensuring complete satisfaction with the service provided.
- Expanded client base through effective communication of available services and exemplary work ethic.
- Assisted in the training of new team members, sharing expertise in various techniques to enhance their skill sets efficiently.
- Streamlined processes for quicker completion of tasks while maintaining exceptional quality in carpet cleaning services.
- Maintained accurate, up-to-date customer records in [Software] system.
- Collaborated with team members to meet deadlines and ensure client satisfaction, working together efficiently on large-scale projects.
- Ensured adherence to safety protocols when using chemicals or machinery during the carpet cleaning process, preventing accidents or injury on the job site.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Enhanced company reputation with consistent attention to detail in all carpet cleaning tasks.
- Maintained high-quality standards for the cleanliness of carpets, contributing to a healthier environment for clients.
- Upsold upholstery cleaning and [Product or Service] to customers to boost revenue.
- Used [Type] and [Type] equipment to remove dirt, tough stains, paint and mold from carpets and upholstery.
- Boosted overall efficiency by maintaining clean and organized workspaces, enabling faster completion times without sacrificing quality.
- Incorporated eco-friendly cleaning practices, reducing environmental impact while still providing excellent results for clients.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Supervised supplies in inventory and submitted reorder requests.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Operated buffers and burnishers to clean and polish floors.
- Maintained floor cleaning and waxing equipment.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Supervisor
United Cleaning
01.2013 - 04.2015
- Able to manage the work of the Cleaning Staff which will include training, supervising and instructing
- Able to undertake, as part of the team, the cleaning of designated areas to ensure that they are kept in a clean and hygienic condition.
Cabinet maker/Upholster
Furniture Shop
01.2010 - 01.2012
Education
Cabinet & Upholstery -
Montfort Boys High (Fiji Islands)
01.2009
Skills
- Knowledge of safety procedures
- Work well independently
- Self-motivated
- Good communication skills
- Time management skills
- Planning
- Computer literate
- Decision making
- Team management
Personal Qualities
Enjoy being with people, able to relate to people at all times, able to establish and maintain trust relationship, able to maintain confidentiality, manage stress and stressful situations, willing and able to take responsibility, able to work with a team to maintain high standard of work and good organizational skills.
References
Available on Request
Timeline
ASSISTANT SUPRVISOR
City Cleaning Services
03.2024 - Current
Carpet Cleaning Technician
PPCS-COMMERCIAL CLEANING
04.2015 - 03.2022
Supervisor
United Cleaning
01.2013 - 04.2015
Cabinet maker/Upholster
Furniture Shop
01.2010 - 01.2012
Cabinet & Upholstery -
Montfort Boys High (Fiji Islands)
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