Manjinder Singh
Tauranga,BOP
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Store Manager
09.2023 - Current
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Interacted well with customers to build connections and nurture relationships.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Reduced operational risks while organizing data to forecast performance trends.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Raised property accuracy and accountability by creating new automated tracking method.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Supervised guests at front counter, answering questions regarding products.
- Assisted with hiring, training and mentoring new staff members.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Assisted in recruiting, hiring and training of team members.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Supervisor
Pasla Ltd.
06.2021 - 03.2022
- My responsibilities were picking fruit and driving tractor.
Crew Member
McDonald’s
07.2022 - 01.2022
- My responsibilities were making burgers, and cooking patties.
Fruit Picker
Kiwifruit company
09.2021 - 10.2021
- My responsibilities were picking fruit and driving tractor.
Customer Service and Delivery Expert
Dominos
01.2019 - 01.2021
- My responsibilities were taking counter orders, phone orders and pizza’s home delivery.
Education
Bachelor of Applied Management -
Toi Ohomai Institute of Technology, Windermere Campus
01.2023
New Zealand Business Diploma Level 5 -
Aspire2
01.2020
Skills
- Communication skills: Ability to communicate with different ages people
- Team work: Ability to work well in team environments and learn from each other every day
- Professionalism: I always try to give quality in each task
- Teamwork and Collaboration
- Team leadership and coaching
- Multitasking and Organization
- Flexible Schedule
- Supply Ordering
- Data Management
- Store operations
- Customer Relations
- Accurate money handling
- Inventory Tracking and Management
- Payroll Administration and Timekeeping
- Accurate Cash Handling
- Database Maintenance
Hobbies and Interests
- Sports
- Reading
Timeline
Store Manager
09.2023 - Current
Crew Member
McDonald’s
07.2022 - 01.2022
Fruit Picker
Kiwifruit company
09.2021 - 10.2021
Supervisor
Pasla Ltd.
06.2021 - 03.2022
Customer Service and Delivery Expert
Dominos
01.2019 - 01.2021
Bachelor of Applied Management -
Toi Ohomai Institute of Technology, Windermere Campus
New Zealand Business Diploma Level 5 -
Aspire2
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