RAYMELWYN SABAN
Auckland,Wesley
Summary
Detail-oriented team player with over 6 years of experience in managing and optimizing daily operations across diverse environments. Proven track record of improving processes, enhancing efficiency, and ensuring seamless communication between departments. Skilled in time management, team coordination, and resource allocation. Adept at analyzing team performances to drive strategic decision-making and solve operational challenges. Committed to fostering a collaborative team atmosphere while delivering high-quality results that align with organizational goals.
Overview
9
9
years of professional experience
Work History
Operations Controller
Ecochill Limited
10.2023 - 10.2024
- Coordinated daily operations activities, including scheduling, logistics, and resource allocation to ensure smooth workflow
- Conducted regular meetings with team members to review project progress, address challenges, and plan next steps
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Managed cross-functional teams for successful project execution, ensuring alignment with business objectives.
Operations Admin Support
Ecochill Limited
07.2023 - 10.2023
- Managed calendars, scheduled meetings, and coordinated arrangements for department managers
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Improved customer satisfaction by addressing inquiries, resolving issues, and maintaining open communication channels.
- Served as a reliable point-of-contact for both internal and external departments, ensuring swift resolution of any potential issues.
- Leveraged strong time-management skills to successfully complete multiple simultaneous tasks while consistently meeting deadlines.
Sales Support / Office Admin
Chantal Organics Fresh Produce
06.2022 - 07.2023
- Eased workload on the sales team by handling routine correspondence with clients professionally and courteously.
- Maintained a comprehensive understanding of product offerings to provide relevant information to customers when necessary effectively.
- Increased customer retention by addressing inquiries promptly and resolving issues efficiently.
- Strengthened client relationships through consistent communication, fostering trust and loyalty.
- Collaborated with cross-functional teams to ensure seamless execution of sales initiatives and programs.
DC Senior Storeperson
Cory's Electrical
02.2020 - 06.2022
- Support the DC manager to ensure that all Cory's Wellbeing and Safety processes are followed and auditing/reporting activities are completed
- Contributed in the management of return logistics including faulty returns and supplier recalls
- Managed receiving area efficiently by organizing incoming shipments and verifying accuracy against purchase orders.
- Operated material handling equipment safely while loading or unloading deliveries.
- Contributed to successful annual inventory counts, ensuring accuracy and efficiency throughout the process.
DC Storeperson
Cory's Electrical
03.2020 - 02.2022
- Picked stock according to order sheets and prepared for transport.
- Operated equipment such as hand trucks, pallet jacks and forklifts on daily basis.
- Received and checked incoming goods for damage and discrepancies with paperwork.
- Assisted in training new employees, sharing knowledge of store procedures and best practices.
- Ensured a clean, safe, and welcoming store environment for customers and staff alike.
Produce Assistant Manager
New World Remuera
11.2018 - 03.2020
- Pricing products to achieve margin and sales goals while maintaining a competitive image
- Negotiated favorable terms with suppliers, cutting costs while maintaining quality of service.
- Demonstrated strong attention to detail when inspecting incoming shipments for quality control purposes, ensuring only the freshest produce reached store shelves.
- Maintained a clean and organized produce department, ensuring compliance with health and safety regulations.
- Enhanced customer satisfaction by providing knowledgeable and prompt assistance with product selection.
- Assisted with training new team members, sharing best practices and helping them acclimate to a fast-paced work environment.
Chilled/Frozen Assistant
New World Stonefields
02.2018 - 11.2018
- Maintained a clean and organized department, ensuring items were properly sorted and stored.
- Reduced wastage of perishable goods through the utilization of the FIFO (First In, First Out) system to ensure stock rotation and monitoring of expiration dates.
- Provided exceptional customer service by promptly answering questions and assisting with product selection.
- Increased efficiency in receiving new shipments by coordinating closely with warehouse staff for timely unloading and stocking activities.
- Assisted in inventory management, conducting regular audits to prevent stock discrepancies.
Store Manager
Fruit World
09.2015 - 01.2018
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
One Tree Hill College
Penrose, NZSkills
- Calendar Management
- Teamwork and Collaboration
- Proficient in Infor M3, SAP & Simpro
- Scheduling
- Task Delegation
- Customer Service
- Operations Management
- Fast learner
- Highly dependable
References
Upon request.
Timeline
Operations Controller
Ecochill Limited
10.2023 - 10.2024
Operations Admin Support
Ecochill Limited
07.2023 - 10.2023
Sales Support / Office Admin
Chantal Organics Fresh Produce
06.2022 - 07.2023
DC Storeperson
Cory's Electrical
03.2020 - 02.2022
DC Senior Storeperson
Cory's Electrical
02.2020 - 06.2022
Produce Assistant Manager
New World Remuera
11.2018 - 03.2020
Chilled/Frozen Assistant
New World Stonefields
02.2018 - 11.2018
Store Manager
Fruit World
09.2015 - 01.2018
One Tree Hill College
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