Raymond Brown
Pakuranga Heights,Auckland
Summary
A steadfast Social Worker well-versed at liaising with clients to foster access to community resources, treatment and assistance programs. Strong background in supporting client treatment plans. Compassionate and driven with unfailing work ethic and passion for helping others. Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Driver
Turks Poultry Farm
12.2023 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
Driver
TAA Logistics
11.2022 - 11.2023
- Achieved safe driving records by consistently following traffic rules and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Delivered goods and products to customer on time and in excellent condition.
Social Worker
Mahitahi Trust
02.2020 - 10.2022
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Advocated for clients to assure respected rights and wishes.
- Assisted clients with navigating and accessing social services such as housing and medical care.
- Facilitated successful client transitions from residential facilities to independent living situations with appropriate supports in place.
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- De-escalated stressful situations through individual and family crisis interventions.
- Advocated for clients'' rights, navigating complex systems to secure necessary resources and benefits.
- Assisted clients in navigating the legal system, attending court hearings as needed and providing support throughout the process.
- Documented client progress and activities in accordance with agency policies and procedures.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Educated clients and families on mental health, wellness and recovery topics.
Community Support Worker
Mahitahi Trust
01.2017 - 01.2020
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
- Strengthened family dynamics by facilitating open communication channels between clients and their loved ones during difficult times.
- Delivered consistent follow-up care to monitor progress towards goals, adjusting support strategies as necessary based on ongoing evaluation results.
- Organized recreational activities that fostered positive social interactions and improved overall client satisfaction.
- Connected clients with appropriate community resources, effectively navigating complex systems on their behalf.
- Advocated for client rights, ensuring equitable access to necessary services and resources across diverse populations.
- Conducted home visits to assess living conditions and identify potential barriers to client success, recommending modifications as needed for enhanced safety and accessibility.
- Developed personalized care plans, addressing each client''s unique needs and goals for improved quality of life.
- Maintained accurate case records to track progress, sharing relevant updates with supervisory staff and stakeholders as needed.
- Helped clients navigate social services system and access needed resources.
- Kept case files updated, accurate and aligned with requirements.
- Assisted clients with obtaining housing, employment and support resources.
Education
Bachelor in Bi-cultural Social Work - Nga Poutoko Whakarara Oranga
Te Wananga O Aotearoa
Manukau, AUK06.2017
Skills
- Time Management
- Valid Driver's License
- Clean Driving Record
- Problem-Solving
- Punctual and Reliable
- Patience and understanding
- Flexible Schedule
- Punctuality
- Schedule Management
- Confidentiality understanding
- Strategic Planning
- Appointment Scheduling
- Processes and procedures
- Database Management
Whanau
Committed father of eight children and Poppa to eleven grandchildren. Spending time with whanau is my is my place of comfort. Community member of the Pakuranga Rugby League club for the last 30 years.
Trustee on our whenua Maori.
Timeline
Driver
Turks Poultry Farm
12.2023 - Current
Driver
TAA Logistics
11.2022 - 11.2023
Social Worker
Mahitahi Trust
02.2020 - 10.2022
Community Support Worker
Mahitahi Trust
01.2017 - 01.2020
Bachelor in Bi-cultural Social Work - Nga Poutoko Whakarara Oranga
Te Wananga O Aotearoa
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