Raymond Brown
Auckland,AUK
Summary
I am a dynamic warehouse supervisor with a proven track record at Nexus Logistics, excelling in team building and workflow management as well as finding myself to be quite advanced in employee training and safety protocols. In the last 12 months, I have implemented process improvements that enhanced productivity from negative month on month to reaching our KPIs month on month. Adept at problem-solving and fostering effective communication, I ensure operational excellence and team cohesion.
Overview
2027
2027
years of professional experience
Work History
Hub Supervisor/Warehouse Supervisor
Nexus Logistics
2022 - Current
- Implemented workflow improvements to boost productivity and efficiency across warehouse teams.
- Trained new employees on safety protocols and operational procedures for immediate effectiveness.
- Managed daily operations, including staffing, scheduling, and budgeting to optimize resources.
- Conducted interviews for hiring and disciplinary meetings as necessary to maintain team integrity.
- Monitored inventory levels, placing orders when required to ensure stock availability.
- Resolved customer complaints swiftly while upholding company standards and service quality.
- Analyzed daily reports to identify areas for improvement and resource allocation.
- Supervised loading and unloading materials from trucks to ensure precision.
Storeman/Loader and Unloader/Supervisor
Mainfreight Ltd
03.2003 - 2007
- Operated forklifts and pallet jacks for efficient material handling.
- Maintained cleanliness and organization of warehouse areas to enhance safety.
- Followed safety protocols to secure working environment and minimize risks.
- Coordinated schedules to optimize workflow and resource allocation across teams.
- Supervised daily distribution operations, ensuring timely deliveries to clients.
- Received and inspected incoming goods, verifying shipment accuracy.
- Assigned tasks to workers based on skills and monitored performance levels.
- Communicated effectively with managers regarding loading schedules and delivery timelines.
Supervisor/Site Manager
Mainstream Forwarders Ltd
2014 - 2022
- Supervised daily operations to ensure timely processing of shipments.
- Directed and coordinated schedules for 6 employees, enhancing workforce efficiency.
- Trained new hires on safety protocols and operational procedures.
- Conducted quality checks before dispatching trucks from the depot.
- Resolved customer inquiries and complaints regarding shipment status and logistics.
- Implemented process improvements to optimize team workflow and productivity.
- Acted as liaison between upper management and staff, fostering open communication.
- Monitored employee attendance and addressed punctuality issues effectively.
Loader
Daily Freight Ltd
2011 - 2014
- Operated forklifts to efficiently load and unload cargo, meeting operational demands.
- Inspected incoming and outgoing shipments for damage and accuracy.
- Collaborated with team members to ensure timely deliveries across all routes.
- Assisted co-workers by lifting heavy objects and packing boxes as needed.
- Ensured secure fastening of items in truck beds or trailers to prevent damage during transport.
- Reported damaged goods immediately to supervisor for prompt inspection and repair.
- Maintained a clean work area by sweeping floors and wiping down surfaces regularly.
- Adhered to all safety regulations while handling hazardous materials, ensuring compliance.
Loader
Mainstream Forwarders Ltd
2007 - 2011
- Operated forklifts and pallet jacks for efficient loading and unloading of cargo.
- Inspected shipments for damage and accuracy upon arrival and dispatch.
- Communicated with drivers regarding loading schedules and specific requirements.
- Provided assistance to co-workers with heavy lifting and packing tasks as needed.
- Ensured secure fastening of items in trailers to prevent transport damage.
- Reported damaged goods promptly to supervisor for inspection or repair.
- Maintained accurate records of goods loaded and unloaded from vehicles.
- Adhered to safety regulations while handling hazardous materials and cleaning spills.
Education
Level 4 - Frontline Management
Open Polytech
12.2025 - 03.2026
Reach Stacker Operator - Reach Stacker Operation
Commercial Road Skills
01.2026 - 01.2026
Workplace Chemical Handler - Dangerous Goods Certificate of Competency
DGC Training Limited
08.2025 - 08.2025
Forklift Operator - Forklift Operator
ETraining 2012 Ltd
03.2025 - 03.2025
Reach Truck Operator - Reach Truck operation
ETraining 2012 Ltd
03.2025 - 03.2025
Certificate In Microsoft Essentials - Microsoft Essentials
The Career Academy
11.2025 - 11.2025
MPI Accredited - MPI Accredited Person Training
IVS Training Limited
08.2024 - 08.2024
NCEA Level 1 & 2
Skills
- Team building
- Employee training
- Safety protocols
- Workflow management
- Problem-solving
- Leadership
- Time Management
- Computer literate
- Adaptability/Flexibility
References
References available upon request.
Timeline
Reach Stacker Operator - Reach Stacker Operation
Commercial Road Skills
01.2026 - 01.2026
Level 4 - Frontline Management
Open Polytech
12.2025 - 03.2026
Certificate In Microsoft Essentials - Microsoft Essentials
The Career Academy
11.2025 - 11.2025
Workplace Chemical Handler - Dangerous Goods Certificate of Competency
DGC Training Limited
08.2025 - 08.2025
Forklift Operator - Forklift Operator
ETraining 2012 Ltd
03.2025 - 03.2025
Reach Truck Operator - Reach Truck operation
ETraining 2012 Ltd
03.2025 - 03.2025
MPI Accredited - MPI Accredited Person Training
IVS Training Limited
08.2024 - 08.2024
Storeman/Loader and Unloader/Supervisor
Mainfreight Ltd
03.2003 - 2007
Hub Supervisor/Warehouse Supervisor
Nexus Logistics
2022 - Current
Supervisor/Site Manager
Mainstream Forwarders Ltd
2014 - 2022
Loader
Daily Freight Ltd
2011 - 2014
Loader
Mainstream Forwarders Ltd
2007 - 2011
NCEA Level 1 & 2