Raymond Moanaroa
Blenheim
Summary
Experienced professional known for delivering exceptional customer service and creating positive experiences. Skilled in customer service, problem-solving, and leadership across various industries. Customer-centric approach emphasizes empathy and practical solutions, adept at engaging with diverse individuals and effectively managing challenging situations. Excited to utilize skills to provide clear, compassionate, and effective support to customers. Attention to detail and analytical mindset enable accurate assessment of customer needs and tailored recommendations that surpass expectations. Eager to explore how these skills align with team values and goals.
Overview
30
30
years of professional experience
Work History
Tenancy and Occupancy Manager Blenheim Housing
Christchurch Methodist Mission Blenheim
03.2025 - Current
- Monitored compliance with local regulations, minimizing risk of fines or legal action against the property owner.
- Evaluated potential properties for acquisition based on location, amenities offered, target demographics, return on investment potential, and more.
- Provided comprehensive training for leasing agents, improving overall team performance and customer service skills.
- Developed targeted outreach strategies to connect with prospective renters in specific industries or age groups.
- Enhanced community engagement by organizing events and activities for residents, fostering a sense of belonging among tenants.
- Collaborated with maintenance teams to ensure timely completion of repairs and unit turnovers, reducing vacancy periods.
- Managed rent collection process diligently by enforcing late fee policies consistently across all tenants when required.
- Improved tenant satisfaction by effectively addressing and resolving occupancy-related concerns.
Manager/Sales
Summit Real Estate Blenheim
07.2023 - 02.2025
- Developed and implemented new filing systems to improve organizational efficiency and productivity, provide strong leadership to enhance team productivity and morale, Implemented and developed operational standards, policies and procedures, manage large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives, conduct performance evaluations, compensations and hiring to maintain appropriate staffing requirements
Owner/Salesperson
Tall Poppy Blenheim
10.2019 - 05.2023
- As the Owner and Salesperson at Tall Poppy Blenheim, I effectively managed and expanded the business over four years. My duties involved overseeing daily operations, crafting and executing sales strategies, and fostering strong relationships with clients. I consistently met sales targets, delivered exceptional customer service, and led a committed team to achieve remarkable results. This role demanded a mix of entrepreneurial spirit, strategic thinking, and practical sales skills, all of which contributed to the business's overall success and reputation.
Real Estate Salesperson
Harcourts Blenheim
01.2015 - 10.2018
- During my time as a Real Estate Salesperson at Harcourts Blenheim, I focused on property valuations, carried out in-depth market research, and managed sales negotiations. My responsibilities included offering clients precise property assessments, keeping up with market trends, and negotiating advantageous terms to finalize deals. I was committed to providing outstanding service, ensuring client satisfaction, and playing a key role in the agency's overall success.
Manager
Wadsco Panel and Paint
08.2012 - 11.2014
- As the Manager at Wadsco Panel and Paint, I oversaw the daily operations of the panel and paint shop. My responsibilities included leading a talented team, ensuring top-notch workmanship, and meeting customer deadlines. I prioritized operational efficiency, encouraged a collaborative work environment, and aimed to provide outstanding service to our clients. My leadership played a key role in establishing the shop's reputation for reliability and excellence in the industry.
Owner/Operator
Blenheim Panel and Paint Limited
09.2006 - 06.2012
- As the Owner and Operator of Blenheim Panel and Paint Limited, I built and managed a successful panel and paint business. I took charge of all business operations, including finances, marketing, and daily activities, while ensuring we delivered top-notch service. My responsibilities also included managing client relationships, where I focused on building strong connections and ensuring customer satisfaction. Through strategic planning and active leadership, I played a key role in the growth and reputation of the business.
Workshop Supervisor - Paint Shop
SAFE Air
09.2004 - 06.2006
- As the Workshop Supervisor at SAFE Air's Paint Shop, I oversaw all operations within the paint shop. My responsibilities included ensuring adherence to safety standards, coordinating the workflow, and delivering high-quality results. I led a team of technicians, focused on maintaining operational efficiency, and enforced strict safety protocols. My leadership played a key role in ensuring that projects were completed on schedule and met the highest quality standards.
Apprentice/Qualified Painter/Manager
Blenheim Toyota Paint Shop
03.1995 - 09.2004
- I started my career at Blenheim Toyota Paint Shop by going through an apprenticeship program, which helped me gain valuable skills in automotive painting. As the years went by, I refined my abilities and moved up to a managerial position, where I was in charge of the paint shop's operations. My duties involved ensuring top-notch workmanship, managing the workflow, and upholding safety standards. My progression from apprentice to manager showcases my commitment, technical skills, and leadership qualities.
Education
Licensed Real Estate Salesperson -
The Open Polytechnic of New Zealand
07.2024
New Zealand Certificate in Real Estate/Salesperson/Level 4 - undefined
The Open Polytechnic of New Zealand
07.2024
Qualified Automotive Refinisher - undefined
The Open Polytechnic of New Zealand
07.2018
Skills
- Automotive refinishing
- Real estate sales and negotiation
- Client relationship management
- Team leadership and supervision
- Business operations management
- Personnel management
Hobbies and Interests
I have a passion for history, Sports are a significant part of my life, whether it's playing, watching., I have a appreciation for art, finding joy in both creating and admiring artistic works., I have a keen interest in house renovation, where I enjoy transforming spaces and bringing new life
Timeline
Tenancy and Occupancy Manager Blenheim Housing
Christchurch Methodist Mission Blenheim
03.2025 - Current
Manager/Sales
Summit Real Estate Blenheim
07.2023 - 02.2025
Owner/Salesperson
Tall Poppy Blenheim
10.2019 - 05.2023
Real Estate Salesperson
Harcourts Blenheim
01.2015 - 10.2018
Manager
Wadsco Panel and Paint
08.2012 - 11.2014
Owner/Operator
Blenheim Panel and Paint Limited
09.2006 - 06.2012
Workshop Supervisor - Paint Shop
SAFE Air
09.2004 - 06.2006
Apprentice/Qualified Painter/Manager
Blenheim Toyota Paint Shop
03.1995 - 09.2004
New Zealand Certificate in Real Estate/Salesperson/Level 4 - undefined
The Open Polytechnic of New Zealand
Qualified Automotive Refinisher - undefined
The Open Polytechnic of New Zealand
Licensed Real Estate Salesperson -
The Open Polytechnic of New Zealand
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