Raymond Swann
Auckland,AUK
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Duty Manager
Super Liquor
New Plymouth, New Plymouth
03.2023 - Current
- Organized employee appraisals, providing feedback where necessary.
- Implemented quality assurance measures in order to maintain high standards of service delivery.
- Maintained professionalism in customer interactions, answered concerns and resolved problems with friendly and knowledgeable approach.
- Provided ongoing training to address staff needs.
- Ensured compliance with local licensing laws and regulations relating to serving alcohol.
Supervisor
Countdown
Pukekohe, Auckland
02.2020 - 06.2022
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Coordinated employee schedules according to shift changes and availability.
- Provided ongoing training to address staff needs.
- Complied with company policies, objectives and communication goals.
- Directed and supervised team of 15 employees in daily operations.
Education
High School Diploma -
Tuakau Collage
Tuakau, NZ11-2015
Skills
- Employee Performance Evaluation
- Employee Scheduling
- Employee Development
- Quality Assurance
- Listening Skills
- Workplace Safety
- Teamwork And Collaboration
Timeline
Duty Manager
Super Liquor
03.2023 - Current
Supervisor
Countdown
02.2020 - 06.2022
High School Diploma -
Tuakau Collage
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