Raymond Aaron Marshall Ututaonga

Dargaville,NTL

Summary

Dynamic 2IC Manager at Te Whama Ltd with a proven track record in staff development and strategic planning. Enhanced team productivity through innovative training programs and streamlined operations. Skilled in performance evaluations and fostering strong client relationships, driving customer satisfaction and loyalty. Bilingual communicator adept at problem resolution and team leadership.

Overview

years of professional experience

Work History

2IC Manager

Te Whama Ltd

Te Kopuru, NTL

04.2021 - 08.2024

Led team in daily operations, ensuring adherence to company policies and standards.
Streamlined workflow processes, enhancing efficiency across departments.
Mentored staff, fostering professional growth and skill development.
Implemented training programs to improve employee performance and productivity.
Collaborated with management to develop strategic operational plans and initiatives.
Analyzed performance metrics to identify areas for improvement and cost savings.
Improved team productivity by streamlining daily operations and implementing efficient processes.
Conducted employee training sessions to educate employees on products and company policies.
Developed and maintained strong client relationships for increased customer satisfaction and long-term loyalty.
Planned and directed staffing, training and performance evaluations to develop and control sales and service programs.
Optimized inventory management systems for enhanced accuracy in stock levels tracking and order fulfillment processes.
Reviewed employee concerns and new opportunities to drive business strategies.
Interviewed, recruited and trained new onboarding candidates.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Farm Hand

Riverside Farms

Waiuku, AUK

06.2018 - 03.2021

Assisted with daily farm operations, including crop planting and harvesting tasks.
Maintained equipment cleanliness and functionality to ensure safety and efficiency.
Supported livestock care by feeding, watering, and monitoring animal health.
Learned to operate basic agricultural tools and machinery under supervision.
Managed time efficiently in order to complete all tasks within deadlines.
Strengthened communication skills through regular interactions with others.
Learned and adapted quickly to new technology and software applications.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.
Worked effectively in fast-paced environments.
Self-motivated, with a strong sense of personal responsibility.

Skills

Staff development
Marketing management
Innovation management
Staff training
Problem resolution
Strategic planning
Team leadership
Training and development
Performance evaluations
Project management
Operations management
Project planning
Human resources management
Team player

Customer relations
Team building
Public relations
Risk management
Program leadership
Community outreach
Networking
Growth planning
Bilingual
Non-profit management
Negotiation skills
Communication skills
Event management and promotion

Affiliations

American Marketing Association