Raymond Gabriel Mendoza
Parnell,AKL
Summary
Hardworking hospitality worker with 5+ years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism but also know how to be jovial and uplifting. History of delivering speedy service while working on feet for long periods of time and training incoming staff, always aiming for high standards.
About me:
recently finished achieving my level 5 fashion design & sustainability course. I love to practice stand up comedy, and love to practice in martial arts.
My typical week used to consist of 9AM-3PM in class Monday-Friday and free weekends, But now i that has changed. Wanting to get a job for to start paying my student loan off and being dept-free.
I am from a hard working family where we stride to work hard and perform at our best at all times and i can ensure my standards will be held highly. My goal for the future is to put my best foot forward in any job and opportunity i take.
Overview
6
6
years of professional experience
Work History
Floor Staff Member
MARITIME ROOM
Auckland, CBD
09.2023 - Current
- Currently working with Maritime Room, as a casual where i was privileged enough to work along sides some great characters who had the patience, knowledge and wisdom to teach me how they operate at Maritime.
- Its an awesome workplace where i felt like i excelled at FOH, where my bright attitude and my work ethic benefited me greatly with the customers. But running venues at Maritime was completely new to me instead of a set menu we catered towards our guest. This was a little learning curve but i was happy to overcome it with relative ease.
Restaurant Waiter
Barhulo
Parnell, Auckland
03.2023 - 09.2023
- Greeted customers, answered questions and recommended specials to increase profits.
- Provided exceptional service to high volume of daily customers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Presented menus to patrons, answered questions about menu items and made recommendations.
Crew Trainer
McDonalds
KeriKeri, KeriKeri
04.2018 - 02.2022
- Instructed new team members on correct procedures for operations.
- Lent hands-on training services to maximize employee efficiency.
- Stayed up to date on requirements of all team positions to optimize training.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Planned and delegated group and individual work assignments to trainees.
- Documented performance, safety and customer service needs to improve operations.
- Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation.
- Explained goals and expectations required of trainees.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
Education
BBA - Marketing
Auckland University of Technology
Auckland11.2026
Bachelor of Arts - Fashion Design
Whitecliffe University
Auckland 12.2023
Skills
- Organization and Prioritization
- High Energy and Stamina
- Warm and Friendly
- Speedy and Efficient
- Team Player
Timeline
Floor Staff Member
MARITIME ROOM
09.2023 - Current
Restaurant Waiter
Barhulo
03.2023 - 09.2023
Crew Trainer
McDonalds
04.2018 - 02.2022
BBA - Marketing
Auckland University of Technology
Bachelor of Arts - Fashion Design
Whitecliffe University
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