Ray (Raymond) Hitge

Work History

Project manager

AOTEA BOP

Tauranga, BOP

10.2022 - Current

Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
Developed and implemented strategic project plans to meet business objectives.
Drafted project reports to identify successful outcomes, insights and future recommendations.
Monitored project progress, identified risks and took corrective action as needed.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Sourced, vetted and managed vendors needed to accomplish project goals.
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Prepared and submitted project invoices for review and approval.
Provided detailed project status updates to stakeholders and executive management.
Monitored project performance to identify areas of improvement and make adjustments.
Negotiated and managed third-party contracts related to project deliverables.
Interacting with directors, stake holders and Clients / Main contractors to meet deadlines / agreements
Recruited and oversaw personnel to achieve performance and quality targets.
Maintained open communication by presenting regular updates on project status to customers.
Verified quality of deliverables and conformance to specifications before submitting to clients.
Reported regularly to managers on project budget, progress and technical problems.
Analyzed project performance data to identify areas of improvement.
Developed and implemented project plans and budgets to ensure successful execution.
Coordinated material procurement and required services for projects within budget requirements.
Variation quotations and invoicing
Staff safety / Site PPE / Toolbox talks / Task analyses / Safety Audits
Planned, designed, and scheduled phases for large projects.
Managed projects from procurement to commission.
Developed and initiated projects, managed costs, and monitored performance.
Identified plans and resources required to meet project goals and objectives.
Met project deadlines without sacrificing build quality or workplace safety.
Achieved project deadlines by coordinating with contractors to manage performance.

Reginal Service Supervisor

Johnson Control

Tauranga, BOP

01.2022 - 10.2022

Day to day Running of all service jobs (alarm and sprinkler)
Planning projects & Service jobs (alarm and sprinkler)
Ordering of parts for Projects and service jobs (alarm and sprinkler)
Traveling around the region to meet with clients and contractors
Interact with fire department and fire engineers for projects and service jobs
Run monthly toolbox talks and company updates
Monthly invoicing
Supply Quotations to clients and contractors (alarm and sprinkler)
Lease with Aon for 3rd party inspections
As built drawings
Monitored team's performance and gave feedback when necessary.
Assisted with training and development of team members.
Handled customer complaints and inquiries.
Updated job knowledge by attending workshops, training sessions and educational opportunities.
Responded to customer requests for products, services, and company information.
Provided primary customer support to internal and external customers.
Answered customer telephone calls promptly to avoid on-hold wait times.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Fire Alarm Technician

Johnson Control BOP

Wellington, WGN

04.2020 - 01.2022

Performed troubleshooting on fire alarm systems, completing on-site repairs or transporting malfunctioning equipment to off-site lab for repair.
Offered online and voice-based support responses to customers' operational queries, providing remote ticket resolution or dispatching technicians as necessary.
Fully installed fire alarms and various security devices.
Read and understood product manuals and blueprints.
Installed, tested and serviced alarm and associated systems for commercial and residential customers.
Maintained alarm hardware inventory levels, safeguarding component availability for emergency calls.
Integrated equipment installations with on-site network infrastructure, incorporating existing fire and life safety systems.
Authored weekly reports detailing work order completions, logged malfunctions and other activities.
Demonstrated features and functionality of alarm systems to customers.
Communicated effectively with customers, answering questions and concerns regarding systems.
Responded to maintenance calls and troubleshot devices.
Commissioned new fire alarm systems, installing related hardware and software required by facilities.
Maintained accurate records of customer service calls and inputted all information into company's database.
Installed and tested fire detection and suppression systems.
Performed annual inspections on fire and security alarm systems.
Sustained ongoing expertise in fire and safety regulations, confirming compliance of installed systems.
Advised customers on system upgrade opportunities, presenting cost and benefit documentation on prospective enhancements.
Identified and reported fire code non-conformance issues to senior personnel and safety inspectors.
Administered on-call responses for emergency service assignments, adhering to prescribed response timeframes.
Tested all newly installed fire alarms.

Industrial Electrician

Fulton Hogan, Central Otago Industrial Electrical

Cromwell, OTA

05.2019 - 04.2020

Installed, maintained and repaired electrical wiring, controls and lighting systems.
Connected wires to circuit breakers, transformers and other components.
Repaired and replaced equipment, electrical wiring and fixtures.
Observed functioning of installed equipment or system to detect hazards and need for adjustments, relocation or replacement.
Attached power cables to equipment such as electric range and motor.
Inspected transformers and circuit breakers for malfunctions.
Followed blueprints to install wiring before completion of walls, ceilings or floors.
Tested circuit continuity to determine electrical compatibility and component safety.
Prepared sketches and blueprints.
Replaced and repaired lighting fixtures and electrical control and distribution equipment.
Installed 120/240 volt systems and 400 volt systems.
Followed state and local building regulations based on National Electrical Code.
Instructed customers on proper use and safety of electrical systems and equipment.
Examined electrical units for loose connections and broken insulation.
Consulted with management on functionality and lifespan of electrical equipment, advising when continued use may be hazardous.
Interpreted drawings, wiring diagrams, flow charts and written descriptions of project requirements.
Fabricated custom and replacement parts according to specifications, using hand tools.
Connected wires to circuit breakers, transformers or other components.
Troubleshot and repaired malfunctioning systems and components.
Managed business report generation, recordkeeping and supply ordering.
Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
Inspected electrical systems, equipment and components to identify hazards, defects and need for adjustment or repair.
Installed ground leads and connected power cables to equipment.
Installed safety and distribution components for electrical systems, such as switches, resistors and circuit-breaker panels.
Spliced, joined and connected wire to fixtures and other electrical components.
Connected appropriate parts to deliver power to audio and visual equipment, signaling devices and heating or air conditioning systems.
Prevented breakdown of systems by routinely inspecting and replacing old wiring and cleaning circuits.
Tested electrical systems functionality and continuity of circuits using devices such as ohmmeters, voltmeters and oscilloscopes.
Studied building schematics to determine location of wiring and equipment.

Technical Support

EUROTECK ENVIRONMENTAL Waste Processing, Britain

London, UK

03.2018 - 03.2019

Installed, modified, and repaired equipment to resolve technical issues.
Configured equipment to set up work stations for employees.
Provided Tier 1 technical support to non-technical internal users through site support.
Explained technical information in clear terms to non-technical individuals to promote better understanding.
Provided troubleshooting and technical support.
Assisted with updating technical support best practices for use by team.
Explained technical information in clear terms to promote better understanding for non-technical users.
Walked individuals through basic troubleshooting tasks.
Analyzed issues to identify troubleshooting methods needed for quick remediation.
Monitored systems in operation and quickly troubleshot errors.
Provided on-call support for critical issues.
Suggested equipment modifications to reduce lag time and improve overall speed.
Researched product and issue resolution tactics to address customer concerns.

Electrical Technician

Air Products South Africa (Pty) Ltd

Vanderbijlpark, Gauteng

01.2011 - 02.2018

Planning and managing small projects
Installed electrical conduit and wiring for power, controls, and lighting.
Tested, troubleshot, and calibrated equipment in shop and field.
Tested wiring and other system parts for electrical flow and function.
Disconnected and removed motors and pumps.
Performed preventive maintenance tasks to verify proper working condition of electrical panels and conduits.
Designing and building panels
Plant inspection
Plant maintenance
Drive maintenance (WEG & ABB)
Standby duties
Running and planning shutdowns
Ordering parts for maintenance
Commissioning of substation
Installation and commissioning of panels
Programming of WEG and ABB drives
3.3kv, 11kv and 132kv switching
Switchgear maintenance.
Obtained measurements and readings using volt and ohm meters, meggers, IC testers and dial indicators.
Replaced faulty wiring, switches and circuit breakers to reduce fire risks, boost service capacity and increase versatility.
Installed, adjusted and calibrated electrical equipment and instrumentation to maintain proper performance.
Connected electrical systems to external power sources and programmed automated control systems to protect equipment from high voltage.
Revamped systems and upgraded wiring, PLCs and drives to handle changing needs.

Summary

Overview

Work History

Project manager

Reginal Service Supervisor

Fire Alarm Technician

Industrial Electrician

Technical Support

Electrical Technician

Education

Basic Project Management - Project Management

Qualification - Electrician

Certification - Project Management

Qualification - Electrician

Skills

Certification

Timeline

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