Summary
Work History
Education
Skills
Languages
Timeline
Generic
RAZEEDA FARHAZ

RAZEEDA FARHAZ

Wiri,AUK

Summary

Dedicated and diligent professional with a background in customer service, multitasking, and time management. Committed to delivering exceptional service and ensuring every customer has a positive and memorable experience. Skilled in efficiently handling multiple tasks simultaneously with attention to detail. Adept at managing time effectively.

Work History

Store Assistant

FULL TANK GROUP LTD
07.2024 - 11.2024
  • Demonstrated excellent customer service by consistently providing friendly and helpful assistance to guests
  • Demonstrated excellent communication skills when dealing with customers and staff
  • Maintained a clean and organized work area to ensure a safe and pleasant environment for customers and staff
  • Utilized POS system to accurately process customer orders and payments
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Store Assistant

RZZ LIMITED
09.2022 - 07.2024
  • Greeted customers and provided assistance with product inquiries
  • Stocked shelves, organized displays, and rotated merchandise for freshness
  • Assisted customers in finding desired products throughout the store
  • Set up promotional displays to attract customers to specific products or sales events
  • Provided guidance on product use, operation, maintenance, and troubleshooting techniques
  • Inspected returned merchandise for damage before processing refunds or exchanges
  • Performed daily opening and closing duties such as counting registers, setting alarms
  • Participated in training sessions related to new products or technologies used in the store

Assistant Manager

KFC
01.2022 - 05.2022
    • Provided guidance and support to junior staff members on daily tasks, projects, and objectives
    • Developed a system for tracking inventory and ordering supplies as needed
    • Monitored employee attendance records, timekeeping, and payroll information
    • Communicated regularly with customers to gain insights into their needs
    • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Kitchen Assistant

Joe's Batter & Grill
04.2021 - 10.2021
  • Cleaned and sanitized work surfaces, equipment, utensils, dishes, and pots
  • Stocked supplies such as food items and utensils in serving stations, cupboards, refrigerators, and salad bars
  • Greeted customers entering the restaurant with a pleasant demeanor
  • Restocked items as needed throughout the day in order to maintain sufficient levels
  • Inspected equipment daily to make sure it was clean and in good working condition
  • Assisted chefs in food preparation tasks, resulting in timely meal service.
  • Cleaned and organized kitchen stations to promote team efficiency.

Food & Beverage Attendant

Rutherford Hotel
01.2021 - 04.2021
    • Ensured all food and beverage orders were accurate and served promptly, resulting in a 100% increase in customer satisfaction
    • Managed the food and beverage service, ensuring all customers were provided with a positive experience
    • Stocked shelves and coolers with food and beverage items, ensuring shelves were always full and well-presented
    • Casual/temp contract
    • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.

Education

Certificate in Tourism Level 4 - Tourism

New Zealand School of Tourism
Auckland Airport
09-2025

Certificate in Real Estate -

Toi Ohomai Institute of Technology
Auckland, AUK
10.2020

Certificate in Hospitality and Catering -

Manukau Institute of Technology
Auckland, AUK
03.2011

NCEA - NCEA

Aorere College
Auckland, AUK
12.2010

Skills

  • Honest and dependable
  • Engaging with diverse customers
  • Active Listening Skills
  • Punctuality

Languages

English
Fiji Hindi

Timeline

Store Assistant

FULL TANK GROUP LTD
07.2024 - 11.2024

Store Assistant

RZZ LIMITED
09.2022 - 07.2024

Assistant Manager

KFC
01.2022 - 05.2022

Kitchen Assistant

Joe's Batter & Grill
04.2021 - 10.2021

Food & Beverage Attendant

Rutherford Hotel
01.2021 - 04.2021

Certificate in Tourism Level 4 - Tourism

New Zealand School of Tourism

Certificate in Real Estate -

Toi Ohomai Institute of Technology

Certificate in Hospitality and Catering -

Manukau Institute of Technology

NCEA - NCEA

Aorere College

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RAZEEDA FARHAZ