Summary
Work History
Education
Skills
Languages
Timeline
Generic
RAZEEDA FARHAZ

RAZEEDA FARHAZ

Wiri,AUK

Summary

Dedicated and diligent professional with a background in customer service, multitasking, and time management. Committed to delivering exceptional service and ensuring every customer has a positive and memorable experience. Skilled in efficiently handling multiple tasks simultaneously with attention to detail. Adept at managing time effectively.

Work History

Store Assistant

FULL TANK GROUP LTD
Auckland, New Zealand
07.2024 - 11.2024
  • Demonstrated excellent customer service by consistently providing friendly and helpful assistance to guests
  • Demonstrated excellent communication skills when dealing with customers and staff
  • Maintained a clean and organized work area to ensure a safe and pleasant environment for customers and staff
  • Utilized POS system to accurately process customer orders and payments
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Store Assistant

RZZ LIMITED
Manukau, New Zealand
09.2022 - 07.2024
  • Greeted customers and provided assistance with product inquiries
  • Stocked shelves, organized displays, and rotated merchandise for freshness
  • Assisted customers in finding desired products throughout the store
  • Set up promotional displays to attract customers to specific products or sales events
  • Provided guidance on product use, operation, maintenance, and troubleshooting techniques
  • Inspected returned merchandise for damage before processing refunds or exchanges
  • Performed daily opening and closing duties such as counting registers, setting alarms
  • Participated in training sessions related to new products or technologies used in the store

Assistant Manager

KFC
Takapuna, New Zealand
01.2022 - 05.2022
    • Provided guidance and support to junior staff members on daily tasks, projects, and objectives
    • Developed a system for tracking inventory and ordering supplies as needed
    • Monitored employee attendance records, timekeeping, and payroll information
    • Communicated regularly with customers to gain insights into their needs
    • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Kitchen Assistant

Joe's Batter & Grill
Richmond, New Zealand
04.2021 - 10.2021
  • Cleaned and sanitized work surfaces, equipment, utensils, dishes, and pots
  • Stocked supplies such as food items and utensils in serving stations, cupboards, refrigerators, and salad bars
  • Greeted customers entering the restaurant with a pleasant demeanor
  • Restocked items as needed throughout the day in order to maintain sufficient levels
  • Inspected equipment daily to make sure it was clean and in good working condition
  • Assisted chefs in food preparation tasks, resulting in timely meal service.
  • Cleaned and organized kitchen stations to promote team efficiency.

Food & Beverage Attendant

Rutherford Hotel
Nelson, New Zealand
01.2021 - 04.2021
    • Ensured all food and beverage orders were accurate and served promptly, resulting in a 100% increase in customer satisfaction
    • Managed the food and beverage service, ensuring all customers were provided with a positive experience
    • Stocked shelves and coolers with food and beverage items, ensuring shelves were always full and well-presented
    • Casual/temp contract
    • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.

Education

Certificate in Tourism Level 4 - Tourism

New Zealand School of Tourism
Auckland Airport
09-2025

Certificate in Real Estate -

Toi Ohomai Institute of Technology
Auckland, AUK
10.2020

Certificate in Hospitality and Catering -

Manukau Institute of Technology
Auckland, AUK
03.2011

NCEA - NCEA

Aorere College
Auckland, AUK
12.2010

Skills

  • Honest and dependable
  • Engaging with diverse customers
  • Active Listening Skills
  • Punctuality

Languages

English
Fiji Hindi

Timeline

Store Assistant

FULL TANK GROUP LTD
07.2024 - 11.2024

Store Assistant

RZZ LIMITED
09.2022 - 07.2024

Assistant Manager

KFC
01.2022 - 05.2022

Kitchen Assistant

Joe's Batter & Grill
04.2021 - 10.2021

Food & Beverage Attendant

Rutherford Hotel
01.2021 - 04.2021

Certificate in Tourism Level 4 - Tourism

New Zealand School of Tourism

Certificate in Real Estate -

Toi Ohomai Institute of Technology

Certificate in Hospitality and Catering -

Manukau Institute of Technology

NCEA - NCEA

Aorere College

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RAZEEDA FARHAZ