Raziya Rouzleen Nisha
Wellington,WGN
Summary
I am a honest, hardworking and reliable individual with a pleasant nature. I am very fast and accurate and i have excellent customer service skills and able to give 100 percent to everything that i put my mind to. With a passion for working and interacting with others i relate well to people of all ages, gender and ethnicity.
I am a competent, knowledge and experienced person who has the ability to deal with people from all manner of backgrounds. I am comfortable with taking responsibility and am able to work in sole charge positions or in a team environment. I am keen, performance driven and enthusiastic worker. I apply myself to any given task and strive to do my best in every situation. I have the ability to learn and use new skills effectively, enjoy hands-on work and I am always seeking challenges and also have a great enthusiasm for further studies and knowledge pertaining to my qualification and job description.
Overview
9
9
years of professional experience
Work History
Healthcare Assistant
Home Care
Lautoka, Fiji
11.2023 - 01.2024
- Assisted in scheduling and preparing patient appointments.
- Provided assistance to nursing staff with patient care activities such as bathing, dressing and feeding patients.
- Monitored patient progress and reported any changes to the healthcare team.
- Assisted in the administration of medication under the supervision of a nurse or physician.
- Interacted with patients in a compassionate manner to ensure their comfort during the day.
- Prepared rooms prior to patient visits by ensuring that they were stocked with necessary supplies.
- Assisted patients with activities of daily living.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Communicated with patients' family members and friends to answer questions and explain care tasks.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
Sales Assistant
In Fashion
Lautoka, Fiji
05.2015 - 01.2022
- Greeted customers and provided assistance with product selection.
- Assisted in creating displays to promote products.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Assisted customers with returns, exchanges and refunds.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Ensured that all promotional materials were properly displayed in their designated areas.
- Answered incoming telephone calls to provide store, products and services information.
- Helped customers find specific products, answered questions and offered product advice.
Shop Attendant
Home Choice
Lautoka, Fiji
- Assisted customers with product selection and provided information on product availability and pricing.
- Greeted customers, answered queries, and processed payments for purchases.
- Organized merchandise displays to attract customers and promote sales.
- Replenished shelves with new inventory as needed.
- Helped maintain store cleanliness by sweeping floors, dusting shelves, and removing trash.
- Operated cash register to process customer transactions accurately and efficiently.
- Monitored stock levels to inform management about low inventory items needing replenishment.
- Maintained records related to sales for store management.
- Prepared merchandise for purchase or rental.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Provided excellent customer service by ensuring all requests were fulfilled quickly and accurately.
- Maintained accurate records of daily sales transactions using cash registers or point-of-sale systems.
- Worked closely with other team members to ensure smooth operations of the store.
- Assisted customers with decision-making process by sharing benefits and advantages of various options.
- Placed special orders and contacted customers when order arrived.
Education
Basic Caregiving
Prestige Caregivers Academy
Online10-2023
High School Diploma -
Lautoka Muslim College
Lautoka, Fiji01-2000
Skills
- Excellent interpersonal skills: Interacting and liaising with people of all manner of backgrounds
- Team player and ability to work autonomously
- Excellent leadership qualities and attributes
- Compassionate, empathic and assertive
- Excellent negotiator
- Quick learner and self starter
- Highly resilient and adaptable
- Energetic, honest and reliable
Referees
Home Choice Manager
Zarina Ali
+6799596811
Reshma Nathan
Home Choice Assistant Manager
+67987470635
Timeline
Healthcare Assistant
Home Care
11.2023 - 01.2024
Sales Assistant
In Fashion
05.2015 - 01.2022
Shop Attendant
Home Choice
Basic Caregiving
Prestige Caregivers Academy
High School Diploma -
Lautoka Muslim College
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