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Rebecca Ah Chee
Whangarei,NTL
Summary
Dedicated support worker with strong customer service skills. Proven ability to deliver prompt assistance and maintain quality standards in a dynamic environment.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Support Worker
Custom Care
Kaipara Flats, AUK
05.2024 - Current
- Provided prompt and effective customer support through various communication channels.
- Daily basic Personal Cares and light household duties..
- Collaborated with team members to enhance service delivery and improve client satisfaction.
Weekend Supervisor - Disability Sector
Kaurilands Skills Center
Ruawai, NTL
04.2019 - 04.2024
- Supervised weekend operations, ensuring adherence to safety protocols and quality standards.
- Coordinated staffing schedules, optimizing workforce efficiency during peak hours.
- Trained and mentored new staff on operational procedures and customer service excellence.
- Administration of medication
- Supervision of basic household duties, prepping and cooking meals.
- Assisting Clients with personal care
- Organizing weekend activities.
Education
No Degree -
Avondale College
Auckland, NZ07-2018
Skills
- Customer service
- Problem-solving
- Attention to detail
- Reliability
- Organizational skills
- Time management
- Multitasking Abilities
- Teamwork
- Active listening
- Effective communication
- Excellent communication
- Adaptability and flexibility
- Telephone and email etiquette
- Relationship building
- Relationship building
Certification
L4 Health and Wellbeing
L4 De-Escalation skills and techniques for the Health and Wellbeing Sector {Micro-Credentiial}
Languages
English
Full Professional
Interests
My interests are fishing, camping and traveling Being a grandmother to 5 , I love to spend my quality time with them all
Timeline
Support Worker
Custom Care
05.2024 - Current
Weekend Supervisor - Disability Sector
Kaurilands Skills Center
04.2019 - 04.2024
No Degree -
Avondale College