I play netball
Run Regularly
Walking
Being outdoors
Mountain Biking
Running Half Marathon Events
Yoga
Strength Training
Walking my dog
Being with Family
Rebecca Ansell
New Plymouth
Summary
I am a very hard working individual that is always punctual and ready for work. I love to communicate with others and always like to make people feel happy and special I work efficiently, I have great time management and have amazing attention to detail. Always willing to learn and love new challenges. I love being active and keeping very healthy lifestyle.
Overview
28
28
years of professional experience
Work History
Senior Hairdresser
HeadStart Beauty Salon
07.2012 - Current
- Developed strong relationships with clients, resulting in high levels of customer loyalty and repeat business.
- Contributed to a positive work atmosphere by demonstrating professionalism, collaboration with colleagues while maintaining open lines of communication.
- Enhanced client satisfaction by providing personalized consultations and recommendations based on individual needs.
- Increased salon revenue through upselling additional services and retail product sales.
- Expanded clientele base through effective networking at community events and generating positive word-of-mouth referrals.
- Streamlined appointment scheduling and client communication to maximize efficiency in salon operations.
- Delivered creative haircuts, color treatments, extensions, perms, straightening treatments, updos, styling services that met or exceeded clients'' expectations consistently.
- Initiated and engaged clients in conversations as part of personalized service.
- Coached and developed team members to deliver highest level of team culture, client satisfaction and salon performance.
- Answered phone calls and emails to schedule client appointments.
- Maintained regular client list and successfully handled walk-in customers.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Demonstrated thorough knowledge of all salon products and services.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Maintained high number of return customers through precise cutting, colouring and styling of clients' hair.
- Developed loyal following of clients by providing high-quality services.
Senior Hairdresser/Beauty Therapist
Triangles
09.2001 - 07.2007
- Performed all aspects of Beauty Therapy
- Mentored junior stylists, improving their technical skills and customer service abilities.
- Maintained a clean, safe, and organized work environment in compliance with health regulations for both staff and clients'' wellbeing.
- Developed strong relationships with clients, resulting in high levels of customer loyalty and repeat business.
- Contributed to a positive work atmosphere by demonstrating professionalism, collaboration with colleagues while maintaining open lines of communication.
- Enhanced client satisfaction by providing personalized consultations and recommendations based on individual needs.
- Provided exceptional customer service by addressing concerns promptly and offering solutions tailored to each client''s needs.
- Assisted management with inventory control by tracking product usage accurately and placing timely orders for restocking supplies as needed.
- Attended industry conferences and workshops to stay current on the latest trends, techniques, and products in hairstyling.
- Increased salon revenue through upselling additional services and retail product sales.
- Streamlined appointment scheduling and client communication to maximize efficiency in salon operations.
- Delivered creative haircuts, color treatments, extensions, perms, straightening treatments, updos, styling services that met or exceeded clients'' expectations consistently.
- Initiated and engaged clients in conversations as part of personalized service.
- Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
- Answered phone calls and emails to schedule client appointments.
- Maintained regular client list and successfully handled walk-in customers.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Demonstrated thorough knowledge of all salon products and services.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Developed loyal following of clients by providing high-quality services.
- Increased revenue through effective customer service and inventory management.
- Styled hair, makeup and nails for customers for special events and occasions.
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Enhanced client relationships through excellent customer service and effective communication skills.
- Participated in ongoing training and education opportunities to stay current on industry trends and techniques.
Apprentice Hairdresser
Interhair Hairdressers
01.1997 - 02.2001
- Assisted hair stylists with colourwork by applying base colours and toners.
- Assisted front desk by answering phone calls, taking appointments and checking clients in.
- Maintained a clean and organized work area, adhering to strict sanitation guidelines for health and safety purposes.
- Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.
- Assisted senior hairdressers in complex tasks, ensuring smooth salon operations and timely service delivery.
- Assisted hairdressers with cutting, colouring, and styling hair to maintain salon workflow efficiency.
- Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
- Enhanced overall salon atmosphere by contributing to a positive work environment and fostering strong team dynamics.
- Offered exceptional service and support to walk-in and scheduled customers.
- Answered telephone calls to provide information and schedule new appointments.
- Enabled seamless appointment scheduling using digital tools such as online booking platforms.
- Completed basic styles for regular customers by using strong blow-drying and curling abilities.
- Safeguarded client confidentiality by keeping accurate records of treatments performed while maintaining privacy protocols.
- Demonstrated adaptability by quickly learning new products introduced into salon offerings.
- Studied advanced techniques to develop proficiency and better serve customers.
- Gained proficiency in various colouring techniques, including balayage, ombre, highlights, and lowlights.
- Upheld highest standards of professionalism throughout all interactions with clients, colleagues, supervisors.
- Delivered outstanding results under pressure during peak hours while maintaining composure.
- Expanded clientele base through word-of-mouth referrals resulting from consistently exceeding expectations in haircutting, styling, and colouring services provided.
- Provided exceptional customer service by promptly addressing concerns or complaints from clients regarding their experience at the salon.
Education
Cibtac - Beauty Therapy
Palmerston North School of Beauty
Palmerston North, NZ02-2000
Hairdressing Apprentice - Hairdressing Level 1,2,3
Western Institute of Technology At Taranaki
New Plymouth, NZ01-1997
High School Diploma -
New Plymouth Girls High School
New Plymouth01-1996
Skills
- Goal setting and achievement
- Client relationship building
- In-depth consultations
- Professionalism and ethics
- Continuing education
- All Hairdressing Services
- All Beauty Therapy Services
- Team leader
- Data entry
- Quick learner
- Appointment coordination
- Outstanding client Retention
Interests
Timeline
Senior Hairdresser
HeadStart Beauty Salon
07.2012 - Current
Senior Hairdresser/Beauty Therapist
Triangles
09.2001 - 07.2007
Apprentice Hairdresser
Interhair Hairdressers
01.1997 - 02.2001
Cibtac - Beauty Therapy
Palmerston North School of Beauty
Hairdressing Apprentice - Hairdressing Level 1,2,3
Western Institute of Technology At Taranaki
High School Diploma -
New Plymouth Girls High School
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