Rebecca Collins
Waiotapu ,Rotorua
Summary
Customer Service Cashier known for high productivity and efficient task completion. Skilled in point of sale systems, customer dispute resolution, and inventory management. Excel in communication, problem-solving, and adaptability to ensure positive customer experiences and smooth store operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Waikite Valley Hot Pools
Waikite , Rotorua
02.2022 - 02.2023
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Processed credit card transactions accurately and efficiently.
- Resolved customer complaints in a professional manner.
- Monitored guest activities within the building and reported any suspicious behavior to management.
- Answered incoming calls, took messages, and transferred calls to appropriate personnel.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Cleaned and maintained lobby and common areas by restocking supplies and watering plants.
Volunteer Girl Guide Leader
Girl Guides NZ
Reporoa , Rotorua
02.2020 - 12.2021
- Provided guidance to Girl Guides in developing key leadership skills such as communication, problem solving, conflict resolution and team building.
- Ensured safety of all participants during activities by monitoring weather conditions and adhering to safety protocols.
- Mentored younger Girl Guides on proper etiquette, respect for others and appropriate behavior when interacting with peers or adults.
- Demonstrated effective communication techniques while leading group discussions, resolving conflicts or providing instruction on new tasks.
Education
Bachelor of Science - Veterinary Science
Massey University
Palmerston North, NZ01-2027
Skills
- Guest Services
- Merchandise Restocking
- Cash Handling
- Customer Service
- POS System Operation
- Basic cooking
Affiliations
- Possum trapping/pest control
Accomplishments
- Completed NCEA level 1, 2 & 3 endorsed with excellence
- Awarded university scholarship and passed two scholarship papers
- Captain of John Paul College Clay Target shooting team
Certification
- Class 1 drivers license full
Timeline
Customer Service Cashier
Waikite Valley Hot Pools
02.2022 - 02.2023
Volunteer Girl Guide Leader
Girl Guides NZ
02.2020 - 12.2021
Bachelor of Science - Veterinary Science
Massey University
Similar Profiles
Sam ThomsonSam Thomson
Construction Laborer at Rintoul's Pools And Hot TubsConstruction Laborer at Rintoul's Pools And Hot Tubs
BENJAMIN ALLENBENJAMIN ALLEN
Pool Technician at Hot springs Pools and SpasPool Technician at Hot springs Pools and Spas
Jesse PietzJesse Pietz
Service Technician at Home Oasis Pools & Hot TubsService Technician at Home Oasis Pools & Hot Tubs