Rebecca Conlan

• Engage, lead, coach and develop team of 5 across customer base of 630 with large geographical spread delivering $15m NSR, $6.2m Contribution and consistent growth.
• Consistently meet and exceed sales targets through diligent effort, strong team foundations and high levels of engagement across both people and customer.
• Deliver business strategy to teams to engage them to achieve results in market.
• Provide ongoing training and mentorship for sales staff, fostering professional development and career growth. Including promotion of TSM into Sales Manager role
• Built and delivered compelling presentations that highlight product features/benefits to potential clients while addressing their pain points directly.
• Handled customer relations issues, routinely achieving quick resolution, and client satisfaction. Consistently strong coalface results.
• Manage key accounts with growth planning and relationship building, resulting in increased customer loyalty and mutual desire to grow. Have established long-lasting relationships across the market through excellent customer service and needs-based selling.
• Recruited, interviewed and hired employees and have kept them with high retention, engagement and deliverables.
• Build solid relationships and liaise with stakeholders locally, regionally and nationally to ensure we have tools needed to achieve our shared objectives
• Achieved sales goals and service targets by cultivating and securing new customer relationships and flipping accounts off our competitor.
• Evaluate individual performance against goals and implemented appropriate development plans.
• Negotiated contracts with customers, ensuring best outcomes for company profitability.
• Challenge status quo when I believe things can be done differently to achieve better results
• Manage regional branch and foster strong networks cross channel.

• Drove business initiatives and KPIs in conjunction with Sales Manager to achieve team objectives
• Supported TSMs across Lower South Island predominantly but also across wider region through cover and coaching
• Was able to quickly add value to outlets with little to no existing relationship through ability to build rapport, eye for execution, and tenacity
• Supported with team engagement and development through distance.
• Had precinct projects as individual goals which were successful in coming to life.

Responsible for driving beverages sales within a territory of 200 customers throughout Otago and Southland. This was achieved by building relationships with existing customers identifying growth areas within these existing businesses and securing new business opportunities. Other aspects included promotion of new products, organising displays and contract writing/proposals.