Rebecca Hingston
Wellington
Summary
I am a goal-orientated sales person, dedicated to high levels of customer service satisfaction and meeting aggressive business goals. Dedicated to my career, I have had numerous years of experience combining management and customer service expertise, with sales in retail, hospitality and business. I thrive on meeting daily targets and love to find ways to keep myself, and the team driven for success. I have proven myself as a leader in a range of jobs, can sell with confidence at an exceptional rate, love working with customers and am a confident front of house employee.
I am looking for a job that will inevitably by my last
Overview
13
13
years of professional experience
Work History
Air BNB Manager
Comprende Ltd
11.2023 - Current
- Launched new products and services with thorough market research, leading to increased revenue growth.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
Real Estate Agent and Property Manager
Comprende Ltd
04.2022 - Current
- Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
- Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
- Maintained up-to-date knowledge on local zoning regulations, providing valuable insights to both buyers and sellers throughout transactions.
- Enhanced client experience by offering personalized consultations tailored to individual needs and preferences.
- Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advised clients on market conditions and property value for informed decision-making.
- Presented purchase offers to sellers for consideration.
Property Manager
Comprende Ltd
03.2019 - Current
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
- Collaborated with real estate agents and brokers to showcase properties effectively, attracting prospective tenants or buyers quickly.
- Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
- Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
Hingston Property Investments
- I redesigned and renovated houses
- I met with prospective tenants to show properties and explain terms of occupancy, providing information about the local area
- I inspected grounds, facilities and equipment routinely to determine necessity of repairs and maintenance
- I acted as a liaison between onsite managers, tenants and owners
- I planned, scheduled and coordinated general maintenance, major repairs and remodeling construction projects for residential properties.
Store Manager
Forever New clothing store
01.2017
- Responsible for every aspect of the day to day running of the store, including sales, staff, stock and resource management - recruitment, training and supervision - managing budgets - visual merchandising - maintaining statistical and financial records - dealing with customer queries and complaints - maximising profitability and setting/meeting sales targets and KPIs - ensuring compliance with health and safety regulations - liasing with head office
Sales Manager
Configure Express (revive fitness)
01.2014 - 01.2015
- Perform sales on the work floor, greeting and assisting customers and taking inventory
- Develop and implement product-marketing strategies, including advertising campaigns and sales promotions
- I was heading sales contracts to new members at a rate that would suit each customer
- I was involved in sales and target goals, cold calling and upselling
- Through the position, I created, applied and reached target goals and KPIs.
Assistant Manager
Supre Clothing
01.2013 - 01.2015
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges and security practices
- I was in charge of opening and closing the registers and tallying cash sales and records
- I dealt with determining new trends and ordering stock accordingly
- As well as assisting in the process of hiring staff, training and goal setting
- As an assistant manager, I was involved in determining sales KPIs and executing security protocol, as well as charting the stores sales results monthly for managers meetings.
General Manager
Malbas Bar
01.2011 - 01.2013
- Through this position I created drinks and foods menus, reviewed sales and activity reports as well as other performance data to measure productivity and goal achievements to determine areas needing cost reduction and program improvement
- I hired, trained and set staff sales goals and implemented product-marketing strategies.
Education
Real Estate
Real Estate Licence
Skills2022
Property Management
Property Management Licence
Skills2020
Bachelor of Science in Zoology and Marine biology -
Otago University
01.2015
NCEA Level 1,2 And 3
Solway College
Masterton, NZ2007
Skills
- Sales and marketing
- Front of house/reception
- Persuasion
- R-studio, excel, word documents and spreadsheets
- Decision making
- Decision-Making
- Teamwork and Collaboration
- Multitasking Abilities
- Written Communication
- Project Planning
References
- Grant Foggo, grant@comprende.co.nz - 027 548 2047 ( Comprende Ltd)
- Anita Smith, anita@comprende.co.nz - 027 491 6310
- Elaine Quo Vadis, 03 443 8153, Cardrona Hotel
Timeline
Air BNB Manager
Comprende Ltd
11.2023 - Current
Real Estate Agent and Property Manager
Comprende Ltd
04.2022 - Current
Property Manager
Comprende Ltd
03.2019 - Current
Store Manager
Forever New clothing store
01.2017
Sales Manager
Configure Express (revive fitness)
01.2014 - 01.2015
Assistant Manager
Supre Clothing
01.2013 - 01.2015
General Manager
Malbas Bar
01.2011 - 01.2013
Hingston Property Investments
Real Estate
Real Estate Licence
Property Management
Property Management Licence
Bachelor of Science in Zoology and Marine biology -
Otago University
NCEA Level 1,2 And 3
Solway College
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