Summary
Overview
Work History
Education
Skills
Crossfit
Timeline
Generic

Rebecca Holland

Auckland,Torbay

Summary

I am a highly motivated and flexible Dental Practice Manager who started my dental career as a dental assistant in an after hours, emergency setting. I have moved into a mostly administrative role as Practice Manager, but continue to be involved clinically, as the most experienced sedation assistant. I continue to play an active role in the monitoring of sedated patients with the aid of capnography, as well as in the appropriate administration of sedating medications (under the supervision of the Dentist). Having completed the dental modular level 4 CPR course every 2 years, I have a good understanding of basic life support.

As part of my role, I am required to ensure that solid infection prevention and control protocols are in place, and meticulously observed. I am a careful record-keeper and have many years experience handling sensitive patient medical, health and personal information. I have a good understanding of patient confidentiality and consent.

I am also compassionate and caring, which is particularly necessary in my role, as a good majority of our patients come to us for dental treatment with sedation, due to having had past negative dental experiences, resulting in significant dental anxiety. In my experience, fear and anxiety sometimes manifests as aggression and I have become skilled in managing anxious patients in all of its manifestations.

Overview

25
25
years of professional experience

Work History

Dental Practice Manager

Dentistry For Chickens
05.2006 - Current
  • Venepuncture and administration of sedation drugs such as Midazolam and Fentanyl for very dentally nervous patients under the direction of the dentist, as well as monitor the sedated patients.
  • Order, monitor usage, and record wastage of emergency drugs.
  • Protect patients from cross infection risks through proper implementation of dental infection prevention and control.
  • When assisting the dentist in the surgery if needed, work in a collaborative, "4-handed" style.
  • Document patient dental health information, medical history, and vital signs for future reference.
  • Monitor patient comfort and safety before, during and after dental procedures.

Professional Nanny

Private Family Home
08.1998 - 07.2006
  • Assisted with light housekeeping duties as well as running errands.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Transported children to and from activities using personal or family vehicle.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
  • Administered basic first-aid and medication in emergency situations.

Education

No Degree - Childcare

York College of Arts And Technology
York, UK.

No Degree - History. Sociology

Massey University
Auckland, New Zealand

Skills

  • Managing nervous patients
  • Infection control
  • Compassionate Care
  • Emergency Situations
  • Postoperative Care
  • Taking and Recording Patient Dental Histories
  • Healthcare Regulations
  • Team Relationships
  • Implementation Guidance
  • Handling Complaints
  • Schedule Management

Crossfit

I enjoy being fit and feeling strong, and crossfit is a good community of likeminded people.  

Timeline

Dental Practice Manager

Dentistry For Chickens
05.2006 - Current

Professional Nanny

Private Family Home
08.1998 - 07.2006

No Degree - Childcare

York College of Arts And Technology

No Degree - History. Sociology

Massey University
Rebecca Holland