Rebecca Truscott

• Planned and implemented developmentally appropriate activities for young children.
• Developed and maintained a positive, nurturing learning environment.
• Assessed individual student needs to develop lesson plans accordingly.
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• Participated in parent-teacher conferences to discuss student progress and challenges.
• Created an engaging classroom environment through creative use of educational materials.
• Implemented behavior management techniques while teaching classroom rules in a positive manner.
• Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
• Maintained accurate records of students' progress.
• Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
• Fostered positive relationships with children, encouraging trust and emotional security.

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Demonstrated excellent communication skills in resolving product and consumer complaints.
• Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
• Informed customers about billing procedures, processed payments and provided payment option setup assistance.
• Developed strong customer relationships to encourage repeat business.
• Made outbound calls to obtain account information.
• Answered inbound calls, chats and emails to facilitate customer service.
• Mentored new employees on procedures and policies to maximize team performance.
• Differentiated instruction according to student skill level.
• Established and enforced rules for behavior and procedures to maintain order among students.
• Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
• Developed brand marketing plan strategies to increase brand awareness.
• Monitored social media trends and best practices to drive continuous improvement.

• Provided ongoing compassionate patient care for each client.
• Maintained clean and well-organized environment for client happiness and safety.
  
• Improved patient outlook and daily living through compassionate care.
• Supervised medication administration, personal hygiene and other activities of daily living.
• Assisted with meal planning to meet nutritional plans.
• Developed strong and trusting rapport with patients to facilitate smooth, quality care.

• Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
• Sanitized frequented areas and equipment using approved supplies.
• Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
• Collected trash from floors within hallways, bathrooms and work areas.
• Restocked supplies, replacing toiletries, liners and soaps.

• Inspected and collected products for orders to meet project expectations.
• Examined final products for conformance with quality and design standards.
• Sorted and packaged products to prepare for processing or shipment.
• Troubleshot shipping problems to repair or report diagnostics.
• Supervised production schedules, production quality and on-time delivery.
• Evaluated schedules, orders and forecasts to plan processes and meet timetables.
• Assessed production schedules and orders to plan material requirements and worker activities.
• Met or exceeded target for on-time customer shipments.
• Liased with shipping company and other workers to fix miscommunications and schedule pickups/deliveries.

• Prepared and delivered carefully-crafted lessons to introduce students to proper dance techniques and positions while building knowledge.
• Travelled to different countries interacting with many different people (including non-English speakers) and cultures, teaching them how to dance.
  
• Collaborated in team-based environment to uphold instruction quality and continuity of service to clients.
• Maintained attendance, fees and rehearsal schedules for classes.
• Instructed groups of individual and coupled dancers in different dance styles.

• Organized and led activities to promote physical, mental and social development.
• Implemented hands-on, play-based strategies for experiential learning.
• Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
• Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
• Promoted good behaviors by using positive reinforcement methods.
• Developed professional relationships with parents, teachers, directors and therapists.

- Caring for Children

- Working in a team

- Programming and planning

- Interacting with Families

Personal Care in home help to children/teenagers including some overnight shifts. I administered medication, assisted with showering using a hoist to get patients in and out of bed/shower chair/wheelchair. Assisted with general routines preparing meals for the family, household duties etc.