Organized and dependable IEC candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Rebecca Jane Groom
Mount Cook,WGN
Summary
Overview
9
years of professional experience
Work History
Te Whatu Ora
Registered Nurse
04.2021 - Current
Job overview
- Improved patient outcomes by providing comprehensive assessments and developing individualized care plans.
- Collaborated with interdisciplinary teams for optimal patient care, ensuring seamless communication between healthcare providers.
- Streamlined medication administration processes, reducing medication errors and enhancing patient safety.
- Mentored new staff members and nursing students, fostering a supportive learning environment within the unit.
- Developed strong rapport with patients and families through active listening, empathy, and clear communication during challenging situations.
Whitby Doctors
Administrative Assistant
07.2019 - 01.2021
Job overview
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanour.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
Max Fashions
Retail Sales Associate
01.2018 - 10.2020
Job overview
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
New World Supermarkets
Bakery Assistant
04.2016 - 01.2018
Job overview
- Maintained high-quality standards by following proper baking techniques and adhering to strict hygiene guidelines.
- Upheld cleanliness standards within the bakery area, ensuring a safe and sanitary workspace for food preparation.
- Demonstrated versatility by mastering multiple roles within the bakery, including cashier duties, baking, decorating, and packaging products.
- Operated commercial kitchen equipment and tools.
Education
Whitireia Community PolytechnicPorirua, NZ
Bachelor of Nursing
12.2020
University Overview
Wellington Institute of TechnologyWellington, NZ
Certificate in Tourism from Tourism And Travel Management
07.2017
University Overview
Aotea CollegePorirua, NZ
High School Diploma
12.2016
University Overview
- NCEA Level 1,2,3
Skills
- Advanced Cardiac Life Support (ACLS) certification
- Strong interpersonal skills
- Office Administration
- Teamwork and Collaboration
- Knowledge of multiple medical IT systems
- Experience with full Microsoft Office suite
- Strong Empathy Skills
Timeline
Registered Nurse
Te Whatu Ora
04.2021 - Current
Administrative Assistant
Whitby Doctors
07.2019 - 01.2021
Retail Sales Associate
Max Fashions
01.2018 - 10.2020
Bakery Assistant
New World Supermarkets
04.2016 - 01.2018
Whitireia Community Polytechnic
Bachelor of Nursing
Wellington Institute of Technology
Certificate in Tourism from Tourism And Travel Management
Aotea College
High School Diploma
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