Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Rebekah Brown

Gisborne

Summary

I am looking to move my career to the next level, from front facing retail based service to a more defined and knowledge based role using my paint industry, Real Estate and design knowledge to support our community.



Overview

10
10
years of professional experience

Work History

Manager / Colour Specialist

Resene Paints
06.2020 - Current

Colour Specialist:

Interior design:

Colour scheme design and interior design for residential, commercial spaces as well as local community projects along side architects, builders and painters.


Regularly working with Resene EzyPaint virtual painting software to provide visuals of proposed schemes.


Experience with SketchUp software. Working from renders and architectural plan to design spaces and create colour schemes on all project big and small.



Manager:

Administration: Control the day-to-day operation of the Resene ColorShop including processing of documents, paperwork, point of sale operations, cash handling and banking
Processing Invoices.
Customer Service.

Reporting
Staff Training

Colour Matching
Stock Control

Support and Backup for Sales Team


Gold Elite member;

Resene Paint Professional programme (highest level - invite only) members of the A-team who are vital to Resenes ongoing success and who consistently deliver great customer service with continued upskilling and industry base training. All followed by quarterly exams with.

Teamleader/Trainer

Homebase
08.2016 - 02.2018
  • Development and implementation of training program's over the organisation.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
  • Stock management and replenishment.
  • Customer service.

Instore Colour Specialist

Resene Paint LTD
03.2014 - 11.2016
  • Colour consultation - with DIYers, Architects and local designers
  • Open / close procedures
  • Merchandising and store displays
  • Managing cleaning roster
  • Admin Stock replenishment and control
  • Customer service Cash handling / Banking

Education

New Zealand Certificate in Business (level 4)

Service IQ
New Zealand
07.2023

No Degree - Diploma of Interior Design

The Interior Design Institute
Auckland, NZ
12.2022

New Zealand Certificate in Business (level 3)

Service IQ
New Zealand
12.2021

National Certificate in Retail Level 2

Service IQ
New Zealand
09.2014

Skills

  • Award winning customer service skills
  • Love for design and industry study
  • Budget Administration
  • Sales management
  • Staff Development
  • Revenue Forecasting
  • Budget Management
  • Staff Management

Accomplishments

Achievements and awards:

Resene Rising Star award 2021 – Winner

Retail Professional of the Year 2015 Auckland - Winner: Retail New Zealand

Retail Professional of the Year 2015 National - Winner: Retail New Zealand

Retail Professional of the Year 2014 Auckland - Finalist: Retail New Zealand

Timeline

Manager / Colour Specialist

Resene Paints
06.2020 - Current

Teamleader/Trainer

Homebase
08.2016 - 02.2018

Instore Colour Specialist

Resene Paint LTD
03.2014 - 11.2016

New Zealand Certificate in Business (level 4)

Service IQ

No Degree - Diploma of Interior Design

The Interior Design Institute

New Zealand Certificate in Business (level 3)

Service IQ

National Certificate in Retail Level 2

Service IQ
Rebekah Brown